At a Glance
- Tasks: Support leading retailers and manage multiple projects in coffee quality and safety.
- Company: Join Cafea UK, a passionate coffee company with a global reach.
- Benefits: Competitive salary, professional development, and career growth opportunities.
- Other info: Dynamic team environment with a focus on ethical sourcing and sustainability.
- Why this job: Make an impact in the coffee industry while building strong relationships.
- Qualifications: Experience in food manufacturing and strong stakeholder management skills.
The predicted salary is between 40000 - 50000 £ per year.
At Cafea UK, we're passionate about coffee and committed to delivering safe, high-quality products that delight our customers and consumers. We're looking for an experienced Technical Services Manager to join our Technical team and play a key role in supporting some of the UK's leading retailers, foodservice customers and business partners. This is an exciting opportunity for a customer-focused technical professional who enjoys building relationships, managing multiple projects and ensuring products meet the highest standards of safety, legality and quality.
- Managing customer specifications and supporting the launch of new products
- Providing technical support to National Account Managers and wider business teams
- Managing consumer complaints and supporting investigations and trend analysis
- Supporting ethical sourcing, sustainability and customer compliance requirements
- Working closely with colleagues across Technical, Commercial, Supply Chain and Operations
Experience within a food manufacturing technical, quality or compliance role Strong customer-facing and stakeholder management skills Experience working with major retailers and online specification portals would be advantageous.
At Cafea UK, you'll join a business that combines the agility of a local team with the strength and expertise of an international coffee group. You'll have the opportunity to work with leading retail customers, develop your technical expertise and contribute to the continued success of a well-established and respected business. We offer a competitive salary and benefits package, alongside opportunities for professional development and career growth.
Service Technical Manager employer: Cafea UK Limited
At Cafea UK, we pride ourselves on fostering a dynamic work environment that values passion for coffee and commitment to quality. As a Service Technical Manager, you'll benefit from a competitive salary and comprehensive benefits package, while enjoying a culture that encourages professional development and collaboration across teams. Join us in making a meaningful impact within the food industry, working closely with leading retailers and contributing to sustainable practices.
StudySmarter Expert Advice🤫
We think this is how you could land Service Technical Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee and food industry. Attend events, join online forums, and don’t be shy about asking for introductions. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, highlight your experience in managing customer specifications and technical support. Share specific examples of how you've tackled challenges in previous roles to demonstrate your value.
✨Tip Number 3
Be proactive! If you see a job at Cafea UK that catches your eye, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email expressing your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for interviews by researching the company’s values and recent projects. Be ready to discuss how your skills align with their commitment to quality and sustainability. Tailoring your responses will make you stand out as a candidate who truly gets what Cafea UK is all about.
We think you need these skills to ace Service Technical Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Service Technical Manager role. Highlight your experience in food manufacturing, customer-facing roles, and any relevant project management skills to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about coffee and how your background aligns with our commitment to quality and safety. Don’t forget to mention your experience with major retailers!
Showcase Your Technical Skills:We want to see your technical expertise! Be sure to include specific examples of how you've managed customer specifications or supported product launches in your previous roles. This will help us understand how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Cafea UK Limited
✨Know Your Coffee Inside Out
Make sure you brush up on your coffee knowledge! Understand the different types of coffee beans, brewing methods, and trends in the coffee industry. This will not only impress your interviewers but also show your passion for the product.
✨Showcase Your Technical Skills
Prepare to discuss your experience in food manufacturing, quality control, and compliance. Be ready to provide specific examples of how you've managed customer specifications or handled consumer complaints in the past. This will demonstrate your technical expertise and problem-solving abilities.
✨Build Relationships with Examples
Since this role involves a lot of stakeholder management, think of instances where you've successfully built relationships with clients or colleagues. Share stories that highlight your communication skills and ability to work collaboratively across teams.
✨Prepare Questions About Sustainability
Cafea UK values ethical sourcing and sustainability, so come prepared with thoughtful questions about their practices. This shows that you align with their values and are genuinely interested in contributing to their mission.
