At a Glance
- Tasks: Manage customer specifications and support product launches while ensuring quality and safety standards.
- Company: Join Cafea UK, a passionate coffee company with a strong international presence.
- Benefits: Enjoy a competitive salary, benefits package, and opportunities for professional growth.
- Other info: Collaborate with diverse teams in a dynamic environment focused on sustainability and compliance.
- Why this job: Make an impact in the coffee industry by supporting leading retailers and enhancing product quality.
- Qualifications: Experience in food manufacturing and strong stakeholder management skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
At Cafea UK, we're passionate about coffee and committed to delivering safe, high-quality products that delight our customers and consumers. We're looking for an experienced Technical Services Manager to join our Technical team and play a key role in supporting some of the UK's leading retailers, foodservice customers and business partners. This is an exciting opportunity for a customer-focused technical professional who enjoys building relationships, managing multiple projects and ensuring products meet the highest standards of safety, legality and quality.
- Managing customer specifications and supporting the launch of new products
- Providing technical support to National Account Managers and wider business teams
- Managing consumer complaints and supporting investigations and trend analysis
- Supporting ethical sourcing, sustainability and customer compliance requirements
- Working closely with colleagues across Technical, Commercial, Supply Chain and Operations
Experience within a food manufacturing technical, quality or compliance role is required, along with strong customer-facing and stakeholder management skills. Experience working with major retailers and online specification portals would be advantageous.
At Cafea UK, you'll join a business that combines the agility of a local team with the strength and expertise of an international coffee group. You'll have the opportunity to work with leading retail customers, develop your technical expertise and contribute to the continued success of a well-established and respected business. We offer a competitive salary and benefits package, alongside opportunities for professional development and career growth.
Technical Services Manager - Commercial in Dunstable employer: Cafea UK Limited
At Cafea UK, we pride ourselves on fostering a dynamic work environment that values collaboration and innovation. As a Technical Services Manager, you'll not only engage with top-tier retailers but also benefit from our commitment to employee development and a competitive benefits package, all while being part of a passionate team dedicated to quality and sustainability in the coffee industry.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Services Manager - Commercial in Dunstable
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee and food industry. Attend events, join online forums, and don’t be shy about asking for introductions. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers or during interviews, highlight your experience in managing customer specifications and handling consumer complaints. Use specific examples to demonstrate how you've made an impact in previous roles.
✨Tip Number 3
Be proactive! If you see a job at Cafea UK that catches your eye, don’t just wait for the application window to open. Reach out to someone in the company, express your interest, and ask about the role. This shows initiative and can set you apart from other candidates.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in food safety, quality, and compliance. Consider taking short courses or certifications that can boost your knowledge and make you a more attractive candidate. Plus, it gives you something fresh to talk about in interviews!
We think you need these skills to ace Technical Services Manager - Commercial in Dunstable
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Technical Services Manager role. Highlight your experience in food manufacturing, customer-facing roles, and any relevant project management you've done.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about coffee and how your background aligns with our mission at Cafea UK. Be sure to mention your experience with major retailers and your approach to managing customer specifications.
Showcase Your Technical Expertise:In your application, don’t shy away from detailing your technical knowledge and experience in quality or compliance roles. We want to see how you can contribute to maintaining our high standards of safety and quality.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Cafea UK!
How to prepare for a job interview at Cafea UK Limited
✨Know Your Coffee
Make sure you brush up on your coffee knowledge! Understand the different types of coffee, brewing methods, and what makes a high-quality product. This will not only impress your interviewers but also show your passion for the industry.
✨Showcase Your Technical Skills
Be ready to discuss your experience in food manufacturing, quality, or compliance roles. Prepare specific examples of how you've managed customer specifications or handled consumer complaints. This will demonstrate your technical expertise and problem-solving abilities.
✨Build Relationships
Since this role involves a lot of stakeholder management, think of ways you've successfully built relationships in previous roles. Be prepared to share stories that highlight your customer-facing skills and how you’ve collaborated with teams across different departments.
✨Understand Ethical Sourcing and Sustainability
Familiarise yourself with ethical sourcing practices and sustainability trends in the food industry. Being able to discuss these topics will show that you align with Cafea UK's values and are committed to maintaining high standards in your work.
