At a Glance
- Tasks: Welcome guests and manage bookings in a vibrant café environment.
- Company: Join Cafe Murano, a diverse team celebrating individuality and creativity.
- Benefits: Guaranteed 30 hours, team meals, bonuses, and 50% off dining with friends.
- Other info: Enjoy company events, supplier trips, and a supportive team atmosphere.
- Why this job: Grow your career with inspiring leaders and exciting opportunities in hospitality.
- Qualifications: Fluent in English with 6 months of restaurant experience.
Angela Hartnett is offering an exciting opportunity to join our Cafe Murano in Covent Garden.
We are committed to investing in our people and fostering a strong sense of family and mutual respect. We celebrate individuality and diversity with our teams coming from all over the world.
You will have opportunities to develop, progress and learn from our inspiring leaders, who encourage creativity and welcome new ideas.
Host Company Benefits include:
- No zero hour contracts – we guarantee 30 hours
- Good quality team meals at lunch and dinner where we all eat together
- We provide a yearly uniform allowance available to replace any old uniform when needed
- Cash bonus awards given to those who we recognise go the extra mile!
- Introduce a friend bonus £1000
- Up to 28 days paid holiday (including service charge) increasing with length of service
- 50% off (including complimentary drinks & starters) when you dine in any of our restaurants – for you and up to 5 of your friends
- Access to employee assistance programme including 24/7 online GP, counselling, legal advice
- Stream- a money management app that gives you access to a percentage of your pay as you earn!
- Fantastic opportunities for career growth and development including professional apprenticeships and accredited training
- Company parties and events
- Opportunities to get involved with high profile outside events and festivals
- Supplier trips – Trips are arranged every year to places such as the Lake District & Brixham to meet our suppliers and really understand where our food comes from.
- We close our restaurants over the festive period to allow our teams to have a well-deserved break
The successful Host will:
- Be fluent in English
- Have a warm and welcoming attitude
- Manage bookings and take reservations on the phone and via e mail
- Work closely with the front-of-house team
- Have experience in a similar restaurant for over 6 months
- Have experience working with Seven Rooms or a similar online reservations platform
We can provide you with a fun, supportive, sociable team, where regular training and guidance will help you to develop your knowledge and provide you with the foundations of a great career.
Above all we are looking for a Host with a great personality and a passion for our wonderful industry.
If this sounds like the right role for you please get in touch, we look forward to hearing from you.
Guest Experience Host - 30-Hour Weeks, Career Growth in City of Westminster employer: Cafe Murano
At Murano, a Michelin-starred restaurant in the heart of Mayfair, we pride ourselves on being an exceptional employer that fosters a culture of professionalism and respect. Our team enjoys structured rotas, competitive pay, and numerous growth opportunities, including professional training and involvement in high-profile events, all while working with top-quality produce in a supportive environment. Join us to refine your culinary skills and advance your career in a prestigious kitchen setting.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Host - 30-Hour Weeks, Career Growth in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cafe Murano. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cafe Murano
Don't be shy about reaching out to Cafe Murano directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cafe Murano and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cafe Murano
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
