At a Glance
- Tasks: Lead daily operations and ensure a top-notch guest experience in a vibrant café environment.
- Company: Cafe Linea, a charming neighbourhood restaurant and bakery with a European flair.
- Benefits: Opportunity for growth, supportive team culture, and a dynamic work atmosphere.
- Other info: Join a dedicated team and enjoy the excitement of a busy café setting.
- Why this job: Be a key player in shaping a beloved local spot with strong standards and warm hospitality.
- Qualifications: Experience in hospitality management and a passion for excellent service.
The predicted salary is between 35000 - 45000 £ per year.
About Cafe Linea
Cafe Linea is a neighbourhood restaurant, bar and bakery set within an iconic 19th-century arcade on Duke of York Square. Inspired by European arcade cafés and bistros, we serve relaxed, produce-led menus from breakfast through to dinner and all those moments in between. Alongside à la carte dining, we offer pastries and patisserie from our on-site bakery, seasonal bouquets from our flower counter, and aperitifs on the terrace. Linea is a place for morning coffee, long lunches, late-afternoon glasses of wine, and candle-lit dinners.
The Role
This is a senior, hands-on role for someone who understands the day-to-day realities of a quality hospitality operation service, people, systems, standards and guest experience. You will work closely with the General Manager and founders, taking real ownership of daily operations and helping set the tone on the floor. This role suits someone who enjoys responsibility, leads calmly under pressure, and is ready to step into full General Manager responsibility when needed.
Key Responsibilities
- Support the General Manager in the day-to-day running of the business
- Lead service across the restaurant, bar and bakery, setting standards on the floor
- Take responsibility for the business during the General Manager's days off or absence
- Ensure a consistently warm, high-quality guest experience
- Support recruitment, onboarding, training and development of the management and floor teams
- Assist with rota planning, payroll oversight and labour control
- Oversee daily operations, including opening and closing procedures and issue resolution
- Ensure compliance across health & safety, food safety and licensing
- Work closely with kitchen leadership to maintain strong communication between FOH and BOH
- Support stock control, ordering processes and operational systems
About You
- Proven experience as a Deputy General Manager, Assistant General Manager or Senior Operations Manager in a quality-led hospitality business
- Confident leading teams across busy, multi-service environments
- Calm, organised and decisive, particularly during service
- Strong operational knowledge, including rotas, labour, compliance and service flow
- A natural leader who sets clear standards and supports others to perform at their best
- Comfortable taking full responsibility when stepping into the GM role
- Someone who genuinely cares about guest experience, team culture and doing things properly
Why Join Us
At Cafe Linea, we are building something thoughtful and long-term - a place with strong standards, warm hospitality and a team that takes pride in its work. As Deputy General Manager, you will play a key role in shaping how the business runs day to day, with real trust, responsibility and visibility.
Deputy General Manager in Chelsea employer: Cafe Linea
Cafe Linea is an exceptional employer that fosters a warm and inclusive work culture, where team members take pride in delivering high-quality hospitality. Located in the vibrant Duke of York Square, employees benefit from a supportive environment that encourages personal growth and development, alongside opportunities to lead and innovate within a dynamic restaurant setting. With a focus on quality service and a commitment to staff wellbeing, Cafe Linea offers a rewarding career for those passionate about the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager in Chelsea
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join local groups, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on a Deputy General Manager role!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about your experiences leading teams and creating memorable guest experiences. We want to see the real you!
✨Tip Number 3
Research, research, research! Know Cafe Linea inside and out. Familiarise yourself with their menu, values, and what makes them tick. This will help you tailor your conversation and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Cafe Linea and ready to take on the Deputy General Manager role with enthusiasm!
We think you need these skills to ace Deputy General Manager in Chelsea
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to providing a warm and high-quality guest experience, as this is what we value at Cafe Linea.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Deputy General Manager role. Highlight relevant experience in quality-led hospitality and demonstrate how your skills align with our needs. We want to see how you can contribute to our team!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website:We encourage you to apply directly through our website. This way, your application will go straight to us, and we can review it promptly. Plus, it shows you're keen on joining our Cafe Linea family!
How to prepare for a job interview at Cafe Linea
✨Know the Venue Inside Out
Before your interview, make sure you’ve done your homework on Cafe Linea. Familiarise yourself with their menu, the atmosphere, and what makes them unique. This will not only show your genuine interest but also help you discuss how your experience aligns with their values.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you successfully managed a team under pressure or improved service standards. Be ready to discuss how you can inspire and support others in a busy environment.
✨Emphasise Guest Experience
Cafe Linea prides itself on providing a warm and high-quality guest experience. Think of specific instances where you went above and beyond for customers in previous roles. Highlight your passion for hospitality and how you can contribute to maintaining and enhancing the guest experience at Cafe Linea.
✨Be Ready for Operational Questions
Expect questions about daily operations, compliance, and staff management. Brush up on your knowledge of rotas, payroll oversight, and health & safety regulations. Being able to speak confidently about these topics will show that you're prepared to take on the responsibilities of the role.
