Waiter

Set in a prestigious location in Chelsea, this exciting new opening celebrates seasonal produce and precision-led, modern dining with a “less is more” ethos. As a Waiter, you will take ownership of your section whether in the main kitchen and play a key role in delivering consistency, creativity, and excellence in every dish. Working under the guidance of the Head Chef, this is an opportunity to further refine your skills in a supportive and forward-thinking environment, contributing to both the day-to-day service and ongoing menu development.

THE ROLE

As a Waiter at Café Linea, you are responsible for providing exceptional dining experiences by taking orders, serving food and beverages, and attending to guest needs in a courteous and efficient manner. This role requires excellent communication, multitasking skills, and a guest-focused attitude to service. You will also be responsible for:

• Guest Relations: Provide a warm and professional greeting to guests and ensure their needs are met promptly. Handle complaints or special requests with professionalism and elevate when necessary. Oversee table service, ensuring accuracy, timeliness, and consistency.
• Team Support and Leadership: Lead the sequence of service following the service standards and operational procedures. Ensure the dining area, including tables and service stations, is clean, organized, and well-stocked. Collaborate with the kitchen team to ensure seamless communication and delivery of orders.
• Service Excellence: Uphold and enforce service steps to ensure a smooth and cohesive guest journey. Monitor service flow and identify opportunities for improvement to enhance efficiency. Act as a resource for the team, addressing questions, resolving issues, and ensuring smooth communication between kitchen and front-of-house teams. Participate in pre-shift meetings to communicate specials, menu changes, or service updates. Maintain records of guest preferences for personalized service.
• Operational Oversight and Continuous Improvement: Conduct regular walkthroughs to ensure cleanliness, functionality, and aesthetic appeal of all areas. Ensure all health and safety, food hygiene, and licensing standards are upheld at all times. Knowledge of food, wine, and beverage service standards.

WHAT ARE YOU LIKE?

• Creative Vision and Passion: A true love for hospitality innovation and a drive to make a lasting impact on an exciting, new addition to London’s culinary scene. You’ll thrive on opportunities to leave your creative mark.
• Guest First Mentality: A relentless commitment to delivering impeccable service, maintaining the highest standards for product quality and service. Detail-oriented, with an uncompromising focus on every guest.
• People Centric Leadership: A strong belief that caring for the team comes first. You’ll cultivate an environment where individuals feel supported, empowered, and inspired to excel.
• Inspiring and Humble Leadership: A hands-on leader who motivates through example, creating lasting connections within the team and instilling a sense of pride and purpose in daily operations.
• Eagerness for Complexity: A readiness to embrace the challenges of a multifaceted, start-up environment with enthusiasm and perseverance. You’ll thrive on solving problems and driving innovation.
• Collaboration with Senior Leadership: Enthusiasm for working closely with an experienced leadership team and the Founders to shape the restaurant’s identity and direction.
• Organizational Mastery: Exceptional organizational skills, capable of implementing systems and processes that ensure smooth operations and long-term consistency, even in your absence.
• Ambition and Vision: A drive not only to grow within the business but to actively shape its future, contributing to its evolution and success.

WHAT’S IN IT FOR YOU?

• Be Part of Something Special: Join an ambitious, highly experienced senior team at the ground level of an exciting new venture, taking a pivotal role in shaping its success and long-term culture.
• Shape the Future Culture: Help create a modern, forward-thinking, and people-focused workplace that values innovation, collaboration, and individuality from day one.
• Unlock Career Progression: Grow with the business as it expands, benefiting from a variety of career advancement opportunities tailored to your aspirations and achievements.
• Rewarding Compensation: Enjoy a competitive salary package that recognizes your skills, experience, and contributions, complemented by sales incentives and performance-based bonuses to reward your impact.
• Generous Time Off: Recharge and maintain a healthy work-life balance with 28 days of holiday (inclusive of bank holidays).
• Employee Benefits: Access an array of perks to support your well-being and enjoyment of the role, including free meals during shifts and discounts for your rest days, dedicated training programs focused on personal and professional growth, a colleague recognition and awards program featuring generous prizes, a special birthday gift to celebrate your big day, a “refer a friend” bonus scheme to reward you for bringing great talent to the team, and a cycle to work scheme. Celebrate your career anniversaries with us, complementary meal for you and a friend after each year of service.