At a Glance
- Tasks: Lead daily operations and explore new business opportunities in the F&B sector.
- Company: Café Ciel, part of the innovative Wonderbite Group.
- Benefits: Competitive salary, dynamic work environment, and growth potential.
- Other info: Join a vibrant team in London’s café scene with excellent career prospects.
- Why this job: Shape the future of F&B while driving performance and innovation.
- Qualifications: 5-10 years in senior hospitality operations with strong leadership skills.
The predicted salary is between 80000 - 100000 £ per year.
Company Description: Café Ciel, part of Wonderbite Group, is looking for an Operations Lead to support with new F&B business opportunities and growth of current F&B sites.
Role Description: The Chief Operating Officer at Café Ciel is a full-time, on-site role based in London, responsible for overseeing daily operations, new opportunities, and long-term business performance.
Responsibilities include:
- Setting and tracking KPIs
- Exploring new business opportunities
- Being the main point of escalation for current F&B sites
- Collaborating with ownership and management on strategic initiatives and company growth
Qualifications:
- 5-10 years in Senior Hospitality and F&B Operations
- Strong Operations Management and Business Planning skills, with experience overseeing multi-faceted hospitality or restaurant operations
- Proficiency in Finance and Budgeting, including cost control, forecasting, and monitoring revenue and profitability
- Excellent Analytical Skills to interpret operational and financial data, identify trends, and drive data-informed decisions
- Proven leadership and team management abilities, with a focus on coaching, performance management, and building inclusive, high-performing teams
- Exceptional organizational and communication skills, with the capacity to coordinate across kitchen, front-of-house, and management stakeholders
- Knowledge of restaurant industry best practices, health and safety standards, and guest service excellence
- Previous senior operations or executive-level experience in hospitality or a related sector; experience in London’s café or restaurant scene is an advantage
- Bachelor’s degree in Business, Hospitality Management, or a related field, or equivalent professional experience
We think you need these skills to ace Chief Operating Officer in London
Operations Management
Business Planning
Finance and Budgeting
Cost Control
Forecasting
Revenue Monitoring
Analytical Skills
