Assistant Service Manager in Swindon

Overview

We are recruiting for the role of Assistant Service Manager in our team(s) covering the Swindon / Wiltshire area.

We trust and empower colleagues to work in a hybrid way, providing the resources, equipment, and support, so that individually and collectively, we can be the voice of children and young people when the family court makes critical decisions about their futures.

Whilst this role is part of a team based from our office in Swindon, our teams work flexibly and remotely, your proximity to the office doesn\’t always have to be a critical consideration.

We are a diverse, inclusive organisation that is a safe space for colleagues with shared aspects of identity and lived experience, which helps ensure we provide a service which promotes the diversity and uniqueness of children and families from all backgrounds. We especially welcome applications from people from diverse backgrounds as we strive to ensure our workforce reflects the diversity of the children and families we work with.

We provide extensive wellbeing support for colleagues, as well as excellent benefits, all of which we hope encourages you to join us.

Let us tell you a bit more about the role…

Responsibilities

• Being an Assistant Service Manager is very rewarding but as you would expect, challenging too. You will manage a team of Family Court Advisers and have a good understanding of what good looks like in Public and Private law cases.
• Through your own practice and reflective/case supervision of colleagues, you will consistently reflect and champion the values and core practice of our practice framework, \’Together with Children and Families\’.
• As an Assistant Service Manager, it is your duty to safeguard and protect the welfare of children, and the support you provide to colleagues to achieve the same standards of safeguarding practice.
• Providing high-quality reflective case supervision, you will be accountable for your own practice and for the quality and impact of the practice quality standards of the Family Court Advisers you directly manage.
• We will always try and respond a.s.a.p. but if you miss the closing date, you can apply and ask questions as part of your application so we can contact you with the information you need to decide if you wish to be considered.

Qualifications and Requirements

• Registered with Social Work England.
• Organised, resilient, and have some experience of supervising, coaching, or mentoring social workers.
• Good communicator both orally and in writing, with emotional intelligence, at all levels and especially when interacting with children.
• You will promote resilience and wellbeing at work and be confident in managing employees with a wide range of professional experience.

Wellbeing and Benefits

• The wellbeing of our colleagues includes four dedicated, additional days per year focused on health and wellbeing.
• Health and wellbeing cash plan with Cafcass paying the basic premium (option to upgrade to include family members).
• In-house team support for health, mental health, and wellbeing, plus guidance for specific health conditions such as neuro-diverse conditions, cancer and the menopause.
• External Employee Assistance Provider (EAP) offering free confidential support 24 hours a day.
• Access to technology and resources, including Cafcass Library with over 27,000 resources, and opportunities to develop within the country.
• Disability Confident Leader status and Diversity Networks to support an inclusive working environment.

Diversity and Inclusion

• We represent children and families from diverse backgrounds and welcome applications from diverse backgrounds to reflect the children and families we work with.
• We are a Disability Confident Leader and have networks such as Together to promote an inclusive environment.

About Our Practice Framework

• Together with Children and Families is our relationship-based practice framework, guiding how staff engage with children, families, and partners.
• It emphasizes proactive strengths, positive relationships, and the impact on the children and families we serve.

Pre-employment and Application Process

• Be advised that successful applicants will be subject to a range of pre-engagement checks, including a Disclosure and Barring Service check (DBS).
• Where there is a declared criminal offence, an individual assessment will be completed in accordance with our policy.
• Further information on the assessment can be found by reviewing our policy documents.

About Cafcass

• We are Cafcass – the Children and Family Court Advisory and Support Service – representing children in family court cases in England.
• We Independently advise the family courts about what is safe for children and in their best interests, speaking up for over 140,0000 children each year.

How to Apply

Watch our video to learn more about how we listen to children and can be their voice. If our purpose resonates with you, you will join a diverse, inclusive and supportive organisation with flexible and independent working arrangements and access to substantial resources.