Service Manager – Birmingham
We are recruiting for the role of Service Manager in our team covering the Birmingham area. We trust and empower colleagues to work in a hybrid way, providing the resources, equipment, and support so that individually and collectively, we can be the voice of children and young people when the family court makes critical decisions about their futures.
Whilst this role is part of a team based from our office in Birmingham, our teams work flexibly and remotely, so proximity to the office does not always have to be a critical consideration.
We are a diverse, inclusive organisation that is a safe space for colleagues with shared aspects of identity and lived experience, which helps ensure we provide a service that promotes the diversity and uniqueness of children and families from all backgrounds. We especially welcome applications from people from diverse backgrounds as we strive to reflect the diversity of the children and families we work with.
We provide extensive wellbeing support for colleagues, as well as excellent benefits.
About the Position
Being a Service Manager is very rewarding but also challenging. In addition to being registered with Social Work England, you will be organised, resilient, empathetic, supportive and able to work independently. In the Work After First Hearing teams, Family Court Advisers – which are our Social Workers – typically have a mixed Public and Private Law caseload. In Public Law they tell the court about the child’s journey and experiences, explain their wishes and feelings, carry out independent enquiries, scrutinise the work of the Local Authority and represent the child in court alongside their appointed solicitor. In Private Law they assist families in agreeing on the best child arrangements, working during assessment periods, gathering children’s views, writing reports and advocating for arrangements that are in the child’s best interests. This requires robust risk assessment and mediation skills.
What We’re Looking For
- Expert knowledge of children’s social work, including safeguarding, statutory and assessment frameworks
- A track record of highly effective practice management or supervisory experience
- Demonstrable experience of being a practice educator with the skills to continuously monitor, manage, develop and improve team and individual performance
- Proven ability to establish strong and effective networks with other agencies
- Experience of leading individuals and teams through change
We look forward to hearing from you.
Service Manager in Stafford employer: Cafcass
As a leading organisation in the Hampshire & Dorset area, we pride ourselves on being an exceptional employer that values diversity and inclusion, ensuring every team member feels supported and empowered. Our commitment to professional growth is reflected in our extensive wellbeing support and excellent benefits package, fostering a culture of continuous improvement and high-quality service delivery for children and families. Join us to make a meaningful impact while enjoying a collaborative and inspiring work environment.
