At a Glance
- Tasks: Lead technology-driven projects to improve services for children and families.
- Company: Join Cafcass, a digital leader in child welfare with an outstanding Ofsted rating.
- Benefits: Enjoy generous leave, a strong pension scheme, and flexible working options.
- Other info: Be part of a diverse team committed to inclusivity and wellbeing.
- Why this job: Make a real difference in children's lives while working with innovative technology.
- Qualifications: Experience in IT business analysis and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
While predominantly known for the role Cafcass takes in supporting almost 140,000+ children and young people in family court cases, our targeted use of technology is a key factor in ensuring we are at the forefront of our sector. A digital organisation rated ‘outstanding’ by Ofsted in 2024, our IT team, in collaboration with our private sector partners, provides the technology that is a critical enabler for our diverse, flexible, mobile workforce.
We are seeking an experienced IT Business Analyst to support the delivery of technology-enabled change across Cafcass. Working with business stakeholders, delivery teams and external suppliers, you will lead discovery activity, analyse business and technical requirements, and ensure solutions deliver measurable benefits aligned to organisational strategy. This role is ideal for someone who enjoys working in complex environments, brings strong analytical and financial capability, and is motivated by work that makes a real difference.
Key responsibilities:- Lead business analysis and discovery activities across a variety of technology-enabled projects
- Elicit, analyse and document business and technical requirements
- Map and improve business processes, user journeys and information flows
- Design potential solutions to complex problems
- Help to develop business cases, including cost-benefit analysis and ROI
- Engage and influence senior stakeholders, delivery teams and suppliers
- Facilitate workshops and support evidence-based decision making
- Work with Project Managers to define success criteria and measure outcomes
- Lead benefits identification, benefits realisation planning and tracking
You will bring substantial experience as an IT Business Analyst, with the confidence to work across organisational boundaries and influence change. You will have:
- Proven experience in business analysis, requirements gathering and process design within a technology environment
- Experience of defining or supporting organisational wide business change
- Experience working with cross-functional teams and external suppliers
- Strong understanding of project delivery methodologies
- Excellent stakeholder engagement, facilitation and communication skills
- Experience handling sensitive or confidential data
- Degree-level qualification (preferably IT-related)
- ISEB or equivalent Business Analysis qualification
In addition to a competitive salary, we offer generous annual leave (28 days rising to 33 days with 5 years’ continuous service), a Local Government Pension Scheme with significant employer contribution and a range of other financial and non-financial benefits to support your financial, physical and mental wellbeing.
If you join us, whilst your contractual office base will be one of the 30+ offices we have across England, it is highly likely you will work remotely as you will be part of a team based around the country. However, you can expect some level of national travel for things like meetings with your team, senior leaders and key suppliers.
We look forward to hearing from you.
IT Business Analyst employer: Cafcass
Cafcass is an outstanding employer that prioritises the wellbeing and professional growth of its employees, offering generous annual leave, a robust pension scheme, and a holistic approach to health and wellness. With a flexible working culture and access to cutting-edge technology, our IT Business Analysts can thrive in a supportive environment that values diversity and innovation, all while making a meaningful impact on the lives of children and families across England.
StudySmarter Expert Advice🤫
We think this is how you could land IT Business Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees at Cafcass on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for your application process. It’s all about making connections!
✨Tip Number 2
Prepare for those interviews! Research Cafcass thoroughly, especially their tech initiatives and how they support children and families. Tailor your answers to show how your skills as an IT Business Analyst can help them achieve their goals.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on articulating your experience in business analysis and how it aligns with Cafcass's mission. The more comfortable you are, the better you'll perform!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest vacancies there, so keep checking back!
We think you need these skills to ace IT Business Analyst
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to hear your unique voice and experiences, so don’t be afraid to show us who you are.
Tailor Your Application:Make sure to customise your application for the IT Business Analyst role. Highlight your relevant skills and experiences that align with the job description, especially your analytical and stakeholder engagement abilities.
Showcase Your Impact:We love to see how you've made a difference in previous roles. Use specific examples to demonstrate how your work has led to positive outcomes, especially in technology-enabled projects.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly, and you’ll find all the details you need about the role there too.
How to prepare for a job interview at Cafcass
✨Know Your Tech Inside Out
As an IT Business Analyst, you'll need to demonstrate a solid understanding of technology and its application in business. Brush up on the latest tools and methodologies relevant to the role, and be ready to discuss how you've used them in past projects.
✨Prepare for Stakeholder Engagement
Since you'll be working with various stakeholders, practice articulating your ideas clearly and confidently. Think of examples where you've successfully influenced decisions or facilitated discussions, as this will showcase your communication skills.
✨Showcase Your Analytical Skills
Be prepared to discuss specific instances where you've analysed complex data or processes. Bring along examples of how your analysis led to measurable benefits, as this aligns perfectly with the role's focus on delivering value through technology.
✨Understand Cafcass' Mission
Familiarise yourself with Cafcass' mission and values, especially their commitment to supporting children and families. Being able to connect your personal motivations to their goals will help you stand out as a candidate who truly resonates with their purpose.
