Cafcass is recruiting a Customer Services Call Handler based in Coventry at the National Business Centre. The role includes permanent and fixed-term positions with a hybrid working model and strong wellbeing support.
You will handle routine enquiries from service users, courts and professionals, update records and ensure data accuracy while protecting confidentiality. This role helps Cafcass advocate for children in family court proceedings where their voices must be heard.
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Children's Services Call Center Advisor in Coventry employer: Cafcass
Cafcass in Leicestershire is an exceptional employer, dedicated to fostering a supportive and collaborative work culture that prioritises the voices of children and families. With a strong emphasis on professional development, employees are offered numerous growth opportunities within a framework that values child safety and wellbeing. Working here means being part of a meaningful mission, where your contributions directly impact the lives of children in family court proceedings.
