At a Glance
- Tasks: Lead creative communication strategies that impact 130,000 children and families annually.
- Company: Cafcass, a purpose-driven organisation supporting children in family court decisions.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Join a supportive team culture focused on accountability and continuous learning.
- Why this job: Make a tangible difference in children's lives through strategic communications.
- Qualifications: Degree in communications or related field with significant leadership experience.
The predicted salary is between 40000 - 50000 £ per year.
Would you like to work in a purpose driven communications role that has a direct impact on 130,000 children and families every year? Cafcass (the Children and Family Court Advisory Support Service) is a national organisation that supports children by understanding their experiences and speaking up for them when the family court makes critical decisions about their futures. It is an arm’s-length body of the Ministry of Justice and the largest employer of qualified social workers in England. If you are a senior communications professional with a strong sense of purpose, who enjoys rising to a challenge and making a tangible difference, then this could be the right role for you.
About The Role
We are seeking an experienced and strategic communications professional to join us as Deputy Head of Communications, providing senior leadership for the Cafcass communications team, closely working with the Head of Communications and senior leadership. As Deputy Head of Communications, you will play a pivotal role in shaping, delivering and evaluating creative and effective communication strategies that support our organisational priorities. You will lead Cafcass’ media function and be a trusted adviser who works pragmatically with senior leaders and key stakeholders to develop media strategies. You will also act as our senior digital communications lead, driving the continued development of Cafcass’ social media channels, digital platforms and online presence. Your expertise will ensure that our digital communication is strategic, responsive and insight‑led, supporting engagement with children, families, partners and colleagues. You will work closely with our suppliers including our media monitoring service and our website developers ensuring effective contract management and value for money.
Leadership and Team Development
In this role, you will provide confident, supportive and empowering line management to members of the communications team. You will promote a culture of accountability, excellence and continuous learning, ensuring colleagues are supported to grow, innovate and deliver high-quality work. Your leadership approach will balance professional challenge with coaching and development, modelling the values and behaviours expected across Cafcass.
Location
This is a national role within a flexible, predominantly remote‑working team. Travel to our Central London office will be required for key meetings, events and project delivery. London weighting or expenses will apply depending on your contracted location.
About You
- Degree-level education or equivalent professional experience in communications, media, PR or a related field.
- Significant experience leading communications teams in complex, fast‑paced, politically aware environments.
- Thrives working across multiple projects with a variety of stakeholders.
- A strong track record of advising senior leaders and influencing decision‑making at an organisational level.
- Expertise in developing and delivering integrated communication strategies, managing channels and producing engaging content for diverse audiences.
- Excellent judgement and communication skills, with the ability to write clearly, concisely and with impact.
- A strong understanding of the public sector context, including political sensitivity and awareness of risk.
- Robust project management and analytical skills, using audience insight and evaluation to inform continuous improvement.
- Experience in media relations, including proactive and reactive press handling, and an ability to build constructive relationships with partners across sectors.
- Experience developing and enhancing digital platforms, working closely with external suppliers to ensure optimum impact.
- A commitment to inclusive, sensitive and non‑discriminatory practice, demonstrating professional integrity in all interactions.
Next steps / Timelines
Below we have given you an indication of a timetable we are hoping to work towards, although dates are subject to change.
- Closing Date: 6th April 2026
- Telephone interviews (via Teams): 16th & 17th April
- Final Interview (in Person Grays Inn Road, London): 22nd April
Vacancy Contact - Priya.Kadara@cafcass.gov.uk
Deputy Head of Communications employer: Cafcass (Children and Family Court Advisory and Support Service)
Cafcass is an exceptional employer dedicated to making a meaningful impact on the lives of 130,000 children and families each year. With a strong focus on professional development and a supportive work culture, we empower our communications team to innovate and excel in their roles while promoting accountability and continuous learning. Our flexible, predominantly remote working environment, combined with the opportunity to engage directly with senior leaders and stakeholders, makes Cafcass a rewarding place to advance your career in public service communications.
Contact Details:
Cafcass (Children and Family Court Advisory and Support Service) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Head of Communications
✨Tip Number 1
Network like a pro! Reach out to your connections in the communications field, especially those who have experience with organisations like Cafcass. A friendly chat can lead to valuable insights and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your best communication strategies and campaigns. This will help you demonstrate your expertise and creativity during interviews.
✨Tip Number 3
Stay updated on current trends! Follow relevant news and social media channels to understand what’s happening in the public sector and how it affects communications. This knowledge will impress interviewers and show your commitment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Deputy Head of Communications
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for making a difference shine through. We want to see how your values align with our mission at Cafcass and how you can contribute to supporting children and families.
Tailor Your Experience:Make sure to highlight your relevant experience in communications, especially in complex environments. We’re looking for someone who can navigate challenges, so share specific examples of how you've successfully led teams or projects.
Be Clear and Concise:Your writing should be clear and impactful. We appreciate well-structured applications that get straight to the point, showcasing your skills and achievements without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Cafcass (Children and Family Court Advisory and Support Service)
✨Know Your Purpose
Before the interview, take some time to reflect on why you want to work in a purpose-driven role like this one at Cafcass. Be ready to articulate how your values align with their mission of supporting children and families. This will show your genuine interest and commitment.
✨Showcase Your Strategic Mindset
Prepare examples of past communication strategies you've developed and implemented. Highlight how these strategies made a tangible difference in your previous roles. This is crucial for demonstrating your ability to lead and innovate in a complex environment.
✨Engage with Digital Trends
Familiarise yourself with the latest trends in digital communications and social media. Be prepared to discuss how you would enhance Cafcass’ online presence and engage with diverse audiences. Showing that you’re up-to-date will set you apart as a candidate.
✨Demonstrate Leadership Skills
Think about your leadership style and how it aligns with Cafcass' values. Prepare to discuss how you’ve empowered teams in the past and fostered a culture of accountability and continuous learning. This will be key in showcasing your fit for the Deputy Head of Communications role.
