At a Glance
- Tasks: Shape digital banking for charities and enhance online services.
- Company: Join CAF Bank, a purpose-driven bank supporting charities across the UK.
- Benefits: Enjoy hybrid working, personal development opportunities, and a strong pension scheme.
- Other info: Collaborative environment with a focus on personal and professional growth.
- Why this job: Make a real impact in the charity sector through innovative digital solutions.
- Qualifications: Experience in digital product analysis and strong analytical skills required.
The predicted salary is between 40000 - 50000 £ per year.
Shape the future of digital banking for the charity sector. Are you passionate about turning ideas into well-designed digital experiences that truly deliver for customers? We’re looking for a talented Product Analyst to join our newly formed Digital team at CAF Bank, part of Charities Aid Foundation (CAF). This is a unique opportunity to play a pivotal role at the heart of our digital transformation, helping to redesign and continuously improve our online banking services that support charities across the UK.
What you’ll do
At CAF Bank, every one of us contributes to our impact, and as our Product Analyst you will play a key role in how we deliver better digital services for our customers. You’ll work at the centre of product, technology, operations and risk, turning digital strategy into clear, structured and delivery-ready requirements that enable faster, safer change.
As our Product Analyst you will:
- Translate product priorities into clear epics and user stories with well-defined acceptance criteria
- Structure customer problems and needs into clear “as is” and “to be” journeys grounded in evidence
- Produce and maintain high-quality functional and non-functional requirements proportionate to risk and complexity
- Facilitate workshops and collaborate across teams to define problems before solutions and drive alignment
- Document end-to-end customer journeys ensuring changes improve outcomes across the whole service
- Support UAT, release readiness and governance by ensuring requirements are testable, traceable and complete
Who we are looking for
This role is ideal for someone with experience in digital product analysis, business analysis or online service delivery, particularly in regulated or complex environments, who is excited by the opportunity to shape a growing digital function. We are looking for:
- Experience translating digital change into clear, structured and testable requirements
- Experience working across Digital, Technology, Operations and Risk stakeholders
- Experience supporting UAT and delivery readiness with strong documentation and governance focus
- Strong analytical and problem-solving skills with the ability to turn ambiguity into clarity
- Data literacy with the ability to use insight to inform decision making and prioritisation
- Excellent stakeholder management skills with the ability to communicate complex ideas simply.
What’s in it for you
At CAF Bank you will receive:
- Permanent hybrid ways of working where roles allow
- A wide range of development opportunities to support personal and professional growth
- Pension scheme with better-than-market employer contribution options
About CAF Bank
We are more than a bank. From the one-person causes to the large-scale organisations, we are the bank charities turn to. We believe in the power of good, and in treating the goals of charities as our own. We are owned by Charities Aid Foundation (CAF). CAF connects charities with funds, and we at CAF Bank help charities to manage those funds. Our connection with such a long-established charitable organisation highlights how we believe in banking with purpose.
Product Analyst - Digital Services and Online Bank employer: CAF Bank
At CAF Bank, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the charity sector. Our collaborative work culture fosters innovation and personal growth, offering permanent hybrid working arrangements and extensive development opportunities. Join us to be part of a purpose-driven team that values your contributions and supports your professional journey in shaping the future of digital banking for charities across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Product Analyst - Digital Services and Online Bank
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like CAF Bank!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at CAF Bank would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at CAF Bank through your school's career services!
We think you need these skills to ace Product Analyst - Digital Services and Online Bank
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Analyst - Digital Services and Online Bank, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Analyst - Digital Services and Online Bank position at CAF Bank. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at CAF Bank
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
