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For Companies At a Glance
- Tasks: Manage accounts, maximise sales, and build relationships with fabricators in a dynamic team.
- Company: Join Caesarstone, a global leader in premium engineered stone surfaces known for exceptional design and service.
- Benefits: Enjoy 25 days annual leave, health checks, and a competitive salary with bonus potential.
- Why this job: Be part of a collaborative culture that values teamwork and personal growth while promoting innovative products.
- Qualifications: 2+ years of sales experience; GCSEs in English and Maths required, A-levels or degree preferred.
- Other info: Full-time role, Monday to Friday, with opportunities for professional development.
The predicted salary is between 30000 - 42000 £ per year.
Caesarstone is a designer and manufacturer of premium engineered stone surfaces. These include low silica and silica free materials, as well as porcelain surfaces. The brand has a reputation as a global design leader, as well as providing the best customer service to channel partners and consumers in the UK.
We are currently recruiting for an Office based Account Manager located at our offices in Enfield. Working within a regional team, you will support and assist with maximising the sales revenue and growth of Caesarstone. The Account Manager will be responsible for sales revenue to fabricators and servicing fabricator accounts. They will set up terms, provide quotations and any marketing collateral. They will also form relationships. The account manager will also be responsible for demand creation through the kitchen and bathroom (K&B) channel and will support the kitchen designers in effectively promoting Caesarstone at the point of sale. The account manager will conduct product knowledge sessions with the designers, and promote the Caesarstone colour collection.
RESPONSIBILITIES:
- Analyse the market on an ongoing basis to ensure proper understanding of ALL competitor information and segmentation.
- Achieve team sales revenue, average selling price (ASP) and slab volume targets as agreed with Regional Sales Manager.
- Retain and grow business with all existing accounts and new accounts. Evaluate accounts by potential, loyalty and willingness to work with Caesarstone.
- Identify and develop new business opportunities.
- Maximise sales and specification of Caesarstone products.
- Provision and maintenance of current samples and other marketing collateral at point of sale. Implementing the marketing exposure strategy to drive demand.
- Educate customers on product properties, use and applications, so that they in turn will influence consumers positively to choose Caesarstone.
- Ensure that promotional product displays are implemented and maintained at the point of sale.
- Ensure that customer issues are dealt with in an efficient manner, informing the Regional Manager of any problems that may arise.
- Gather market information from clients on their use of Caesarstone and other brands, regarding quality, color selection, service, installation, etc.
- Understand company capabilities and service, and effectively communicate all offerings to the customer.
- Keep an up-to-date and accurate database (CRM) on all customer accounts; capture appropriate details of activities.
This is a full-time role, working 37.5 hours per week Monday - Friday 09:00-17:30. Competitive salary + participation in the discretionary bonus scheme. Competitive benefits package which includes:
- 25 days annual leave + bank holidays
- Group Life Assurance
- Increased employer pension contributions
- Free on-site parking (and electric charging)
- Free private annual health check
We support a collaborative work environment and being a team player is very important to us.
Requirements
Experience
- Essential: At least 2 years sales experience in a business to business or business to consumer environment.
- Desirable: A minimum of 3 years business to business sales experience within the kitchen & bathroom or work surfaces industry. Experience of working with a premium brand.
Education / Qualifications
- Essential: English and Maths to grade C GCSE or equivalent.
- Desirable: A levels, a university degree or Professional qualification.
Skills and Knowledge
- Essential: Excellent interpersonal, communication and time management skills. Computer literacy experience of Microsoft Word, Outlook and Excel. Basic sales and training skills. Ability to journey plan in given area.
- Desirable: Commercial awareness. A knowledge of the kitchen & bathroom or work surfaces industry.
Personal Attributes
- Able to work on own initiative.
- Able to work effectively for and with a number of employees.
- Calm temperament.
- Polite and co-operative.
- Methodical and organised in approach.
- Diplomacy / Propriety / Etiquette - All customers and colleagues must be treated with respect and courtesy.
- Adaptable and Flexible - The requirements of this role include a need for a flexible approach to duties carried out.
- Professional Image - This must be presented at all times to customers through approach to quality of work and maintaining a clean and presentable appearance.
- Team Work - Able to work with and contribute to the whole team.
Office Based Account Manager employer: CaesarStone, Ltd.
Contact Detail:
CaesarStone, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Based Account Manager
✨Tip Number 1
Familiarise yourself with Caesarstone's product range and their unique selling points. Understanding the features and benefits of their engineered stone surfaces will help you engage effectively with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network within the kitchen and bathroom industry to build relationships with designers and fabricators. Attend relevant trade shows or local events to connect with professionals who may have insights into the role and can provide valuable referrals.
✨Tip Number 3
Prepare to discuss your previous sales experiences in detail, particularly any successes you've had in business-to-business environments. Be ready to share specific examples of how you've maximised sales revenue and built strong client relationships.
✨Tip Number 4
Research the competitive landscape of the kitchen and bathroom market. Being knowledgeable about competitors and their offerings will allow you to articulate how Caesarstone stands out, which is crucial for an Account Manager role.
We think you need these skills to ace Office Based Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience, particularly in business-to-business environments. Emphasise any experience you have in the kitchen and bathroom or work surfaces industry, as this will be crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for Caesarstone and its products. Mention specific examples of how you've successfully managed accounts or driven sales growth in previous roles, showcasing your ability to build relationships with clients.
Showcase Your Skills: Highlight your excellent interpersonal and communication skills in your application. Provide examples of how you've effectively educated customers about products and resolved issues, as these are key responsibilities of the Account Manager role.
Research the Company: Familiarise yourself with Caesarstone's product offerings and market position. Understanding their brand values and customer service approach will help you tailor your application and demonstrate your alignment with their goals.
How to prepare for a job interview at CaesarStone, Ltd.
✨Know Your Product
Familiarise yourself with Caesarstone's range of products, including their unique features and benefits. Being able to discuss the product knowledge confidently will impress your interviewers and show that you're genuinely interested in the role.
✨Demonstrate Sales Experience
Prepare specific examples from your past sales experience that highlight your ability to achieve targets and grow accounts. Use metrics to quantify your success, as this will help illustrate your capabilities effectively.
✨Showcase Relationship Building Skills
Since the role involves forming relationships with fabricators and kitchen designers, be ready to discuss how you've successfully built and maintained professional relationships in previous roles. Highlight your interpersonal skills and any relevant experiences.
✨Research the Market
Understand the competitive landscape of the kitchen and bathroom industry. Be prepared to discuss competitors and market trends, as this shows your proactive approach and understanding of the business environment you'll be working in.
