At a Glance
- Tasks: Assist in running the library, helping customers and managing books.
- Company: Caerphilly Library Service, a community-focused organisation.
- Benefits: Earn £13.26 per hour with training opportunities and great benefits.
- Why this job: Join a vibrant team and make a difference in your community.
- Qualifications: 5 GCSEs A-C and excellent customer care skills required.
- Other info: Flexible hours and potential for Welsh language training.
We are recruiting a Library Assistant at Caerphilly County Borough Council.
Working hours: 1 x 37 hours / 1 x 18 hours / 1 x 17 hours / 1 x 13 hours / 1 x 6 hours Contract Type: Fixed Term until 31st March 2026 – 1 x Full Time / 4 x Part Time Location: Various Library Sites Team: Library Services This position offers an excellent opportunity to become part of our team and provide support across the organization.
We pay an attractive salary of £25,583 – £25,989 (37 hours) / £12,445 – £12,643 (18 hours) / £11,754 – £11,940 (17 hours) / £8,988 – £9,131 (13 hours) / £4,184 – £4,214 (6 hours) and offer access to training and development opportunities.
Libraries are more than just repositories for books
- Caerphilly Library Service plays a valuable role to all residents in the community.
Our library spaces are trusted, free to enter and open to everyone.
In them, people can explore and share reading, information, knowledge and culture.
Do you have good communications, customer care and team working skills?
Are you flexible in your approach and able to work under pressure?
Do you have an interest in books and their potential for education, recreation and personal development together with an appreciation of the uses of ICT applications and the Internet?
If you answer yes, read on.
Caerphilly Library Service are seeking applications for Library Assistant’s in the following Libraries: Caerphilly Library – 37 hours Caerphilly Library – 18 hours Bargoed Library – 13 hours Risca Palace Library – 17 hours Risca Palace Library – 6 hours These hours will be worked on a rotating basis, if you require further information on the available hours, please contact the recruiting manager using the details provided below.
The post involves working with other members of staff in a busy environment, or at times, lone-working at a single-staffed service point, providing a wide range of services to the public.
Duties will be all of those associated with the day to day running of the library, including the issue, return and shelving of books, assisting with ICT, receipt of monies and dealing with personal and telephone enquiries.
The library is a designated Welsh language reception point.
This post requires the successful post holder to converse with customers in the medium of Welsh.
A spoken knowledge of Welsh would be desirable but not essential and Caerphilly CBC will support staff to undertake Welsh language training.
For the role, we ask that you have: Minimum of 5 GCSEs grades A-C (or equivalent). Good Literacy and Numeracy Skills.
Knowledge and understanding of role and of services offered by the public library service.
We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes.
To view the Job Description and Person Specification please select the relevant attachment from the attachments list.
After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Karen Pugh on 07850918632 or email pughkcaerphilly.gov.uk / Richard George on 07523 931969 or email georgrcaerphilly.gov.uk.
Proud member of the Disability Confident employer scheme
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Library Assistant employer: Caerphilly County Borough Council
Contact Detail:
Caerphilly County Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant
✨Tip Number 1
Get to know the libraries in your area! Familiarise yourself with Bargoed, Blackwood, Caerphilly, and Risca. This way, when you get that interview, you can show off your knowledge about their services and how you can contribute.
✨Tip Number 2
Brush up on your customer service skills! Since you'll be dealing with the public, think of examples from your past experiences where you've provided excellent service. We all love a good story, so be ready to share!
✨Tip Number 3
Practice your Welsh! Even if it's not essential, showing that you're willing to learn can really impress the hiring team. Plus, it’ll help you connect better with the community.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who want to make a difference in our libraries.
We think you need these skills to ace Library Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Library Assistant role. We want to see your passion for books and customer service shine through!
Show Off Your Communication Skills: Since this role involves interacting with the public, it's crucial to demonstrate your excellent communication skills in your written application. Use clear and friendly language to show us you can connect with customers.
Highlight Your Flexibility: As the job requires working at different libraries and varying hours, let us know about your flexibility and willingness to adapt. Share any previous experiences where you've successfully managed changing schedules.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you on board with the Caerphilly Library Service!
How to prepare for a job interview at Caerphilly County Borough Council
✨Know Your Libraries
Familiarise yourself with the four libraries in Caerphilly: Bargoed, Blackwood, Caerphilly, and Risca. Understand their unique offerings and services, as this will show your genuine interest in the role and help you answer questions about how you can contribute to each location.
✨Showcase Your Customer Care Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you’ve dealt with inquiries or resolved issues, as this will demonstrate your ability to handle the public effectively in a busy library environment.
✨Brush Up on Welsh Language Basics
While speaking Welsh isn't essential, having some basic phrases ready can impress your interviewers. It shows your willingness to engage with the community and adapt to the library's needs, especially since it’s a designated Welsh language reception point.
✨Demonstrate Team Spirit
Be prepared to discuss your experience working in teams. Highlight how you collaborate with others, especially in high-pressure situations, as teamwork is crucial in a library setting. Share specific examples that illustrate your flexibility and ability to support your colleagues.