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- Tasks: Support homeless individuals with accommodation placements and emergency transfers.
- Company: Join Caerphilly County Borough Council, dedicated to community support and housing solutions.
- Benefits: Enjoy a competitive salary, training opportunities, and access to the Local Government Pension Scheme.
- Other info: Flexible working hours, including weekends and bank holidays, are required.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: 5 GCSEs A*-C or equivalent; experience with vulnerable groups is essential.
The predicted salary is between 27711 - 30060 £ per year.
We are recruiting a Housing Support Worker at Caerphilly County Borough Council.
Working hours: 37 Hours
Contract Type: Full Time, Fixed Term until 30th April 2026
Location: Ty Fesen, Office Based
Team: Private Sector Housing
This position offers an excellent opportunity to become part of our team and provide support across the organization.
We pay an attractive salary of £27,711 – £30,060 and offer access to training and development opportunities.
An exciting opportunity has arisen for a fixed term period to join our Emergency Housing Team as a support worker , working within one of our family projects.
The postholder will assist the Emergency Housing Manager with the placement of homeless persons referred by the Housing Advice Team and Social Services for interim and / or temporary accommodation and assist with emergency transfers referred by the area housing offices both during and outside of normal office hours.
If you have relevant experience ,are passionate ,committed and would like to join the team in a very rewarding role then we would love to hear from you.
For the role, we ask that you have:
5 GCSEs Grades A*-C or equivalent. Or Relevant Level 2 qualification on the Credit and Qualifications Framework.
Understanding of the Housing (Wales) Act 2014 and the legislation in respect of homelessness
Experience of supporting various client groups, including vulnerable adults and children in an accommodation setting.
A flexible approach to working hours, including working on a rota system which will include weekends and bank holidays.
We have excellent benefits including the Local Government Pension Scheme and staff discount schemes.
To view the Job Description and Person Specification please select the relevant attachment from the attachments list
After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Lee Clapham on 02920853901 or email CLAPHL@CAERPHILLY.GOV.UK
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Housing Support Worker employer: Caerphilly County Borough Council
Contact Detail:
Caerphilly County Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker
✨Tip Number 1
Familiarise yourself with the Housing (Wales) Act 2014 and related legislation. Understanding the legal framework will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the housing support sector. Attend local events or join online forums where you can connect with others in the field, as they may provide insights or even referrals for the position.
✨Tip Number 3
Prepare for situational interview questions by thinking of examples from your past experiences. Reflect on how you've supported vulnerable groups and be ready to discuss these scenarios in detail.
✨Tip Number 4
Reach out to the contact person, Lee Clapham, for an informal chat about the role. This shows initiative and gives you a chance to ask specific questions that could set you apart from other candidates.
We think you need these skills to ace Housing Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description and person specification thoroughly. Make sure you understand the responsibilities and requirements of the Housing Support Worker position at Caerphilly County Borough Council.
Tailor Your CV: Customise your CV to highlight relevant experience, particularly in supporting vulnerable groups and knowledge of housing legislation. Use specific examples that demonstrate your skills and commitment to the role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the organisation. Address how your background aligns with the job requirements and express your enthusiasm for contributing to the Emergency Housing Team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Caerphilly County Borough Council
✨Know Your Legislation
Familiarise yourself with the Housing (Wales) Act 2014 and other relevant legislation regarding homelessness. Being able to discuss these laws confidently will show your understanding of the role and its responsibilities.
✨Highlight Relevant Experience
Prepare examples from your past experiences where you've supported vulnerable adults or children in accommodation settings. Specific anecdotes can demonstrate your capability and passion for the role.
✨Show Flexibility
Since the role requires a flexible approach to working hours, be ready to discuss your availability and willingness to work on weekends and bank holidays. This shows your commitment to the job.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and the specific challenges faced by the Emergency Housing Team. This not only shows your interest but also helps you gauge if the role is the right fit for you.