Caerphilly County Borough Council is seeking two Income Collection & Support Officers to join our busy Housing team in the borough. You will manage rent accounts, pursue arrears, negotiate repayment plans and support residents facing financial difficulties, whilst representing the Council at County Court hearings when required.
We value excellent communication, empathy and resilience, with the ability to work independently or as part of a team to handle challenging situations professionally.
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Income Recovery & Tenant Support Officer β Agile Working in Hengoed employer: Caerphilly County Borough Council
Caerphilly County Borough Council is an excellent employer, offering a supportive work culture that prioritises community safety and employee well-being. With opportunities for professional growth through collaboration with various partners, employees can make a meaningful impact on road safety initiatives while enjoying benefits like the Local Government Pension Scheme and flexible working arrangements.
Contact Details:
Caerphilly County Borough Council Recruitment Team