At a Glance
- Tasks: Lead Front of House teams and ensure smooth event operations.
- Company: Join a vibrant venue with a focus on high-quality customer experiences.
- Benefits: Earn £15.31 per hour, enjoy training opportunities, and access great staff discounts.
- Other info: Flexible hours with opportunities for career growth in a dynamic environment.
- Why this job: Be at the heart of exciting events and make a real impact on audience experiences.
- Qualifications: Level 3 qualification or willingness to obtain Emergency First Aid certification.
The predicted salary is between 15.31 - 15.31 £ per hour.
This position offers an excellent opportunity to become part of our team and provide support across the organisation. We pay an attractive salary of £15.31 per hour and offer access to training and development opportunities.
The Duty Manager will play a key role in delivering safe, efficient, and high-quality day to day operations across the venue. The successful candidate will be responsible for leading Front of House teams during events, overseeing customer service delivery, managing staff, and ensuring compliance with health and safety requirements.
The role involves responding to incidents, supporting audience experience, and maintaining smooth event operations in a fast paced, public facing environment. Strong communication, decision making, and organisational skills are essential, alongside a proactive, customer focused approach and the ability to manage conflicting priorities.
A relevant Level 3 qualification on the Credit and Qualifications Framework for Wales and/or a Level 3 Emergency First Aid at work is required, or the candidate must obtain this qualification within a timescale agreed on appointment.
Excellent communication skills with self-confidence and the ability to communicate with a range of stakeholders including visiting companies, performers, hirers, audience members, and staff are necessary. Flexibility and a willingness to work evenings and weekends are also required.
We have excellent benefits including the Local Government Pension Scheme and staff discount schemes.
Duty Manager in Caerphilly employer: Caerphilly County Borough Council
Join our dynamic team as a Duty Manager, where you'll enjoy an attractive hourly wage of £15.31 and access to comprehensive training and development opportunities. Our supportive work culture prioritises employee growth and offers excellent benefits, including the Local Government Pension Scheme and staff discounts, making it an ideal environment for those seeking meaningful and rewarding employment in a fast-paced venue setting.
Contact Details:
Caerphilly County Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Caerphilly
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Caerphilly County Borough Council. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Caerphilly County Borough Council
Don't be shy about reaching out to Caerphilly County Borough Council directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager in Caerphilly
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Caerphilly County Borough Council and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Caerphilly County Borough Council
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
