At a Glance
- Tasks: Support quality assurance and compliance in aviation, driving continuous improvement and customer satisfaction.
- Company: Join a leading aviation organisation committed to safety and quality.
- Benefits: Enjoy flexible holidays, private health insurance, and a pension scheme.
- Other info: Collaborative environment with opportunities for travel and professional growth.
- Why this job: Make a real impact in aviation safety and quality while developing your career.
- Qualifications: Experience as a Quality Auditor with knowledge of aviation regulations.
The predicted salary is between 40000 - 50000 £ per year.
Support the Regional Quality Assurance and Compliance Monitoring Lead in implementing and maintaining a global, centralized Safety, Quality Assurance, and Compliance Monitoring framework in Burgess Hill. Manage and continuously improve regional and local Quality Management and Compliance Monitoring Systems associated with CAE approvals under the Aircrew Regulation. Coordinate and execute the approved Global Annual Quality Assurance and Compliance Monitoring audit program to ensure compliance with regulatory and corporate standards. Drive continuous improvement initiatives to enhance customer satisfaction, operational effectiveness, and profitability. Manage and maintain regulatory and industry approvals for the assigned area, ensuring ongoing certification compliance. Act as a point of contact with Regulatory Authorities, internal stakeholders, and external partners on Quality Assurance and safety matters. Act as Postholder or Deputy Postholder, where applicable, and ensure continuous improvement of Quality Assurance and Compliance Management Systems across simulator and flight training centers (ATO and FTO). Mentor and support local leadership to promote quality assurance, continuous improvement, and adherence to corporate and regulatory standards. Participate in working groups, conferences, and safety promotion activities to support system harmonization and best practices. Collaborate with regional and center-level Quality Assurance and Compliance Monitoring leaders to align policies and practices while maintaining compliance with applicable National Aviation Authority (NAA) regulations. Participate in and adhere to the Global Training Plan for Quality Assurance and Compliance Monitoring personnel. Support monthly Safety, Quality, and Compliance Review Boards by monitoring performance, identifying non‑compliances, conducting root cause analyses, and recommending corrective and preventive actions. Contribute to strategic planning by supporting the development of annual Quality Assurance and Compliance Monitoring KPIs. Coordinate and maintain centralized Quality Assurance and Compliance Monitoring records and documentation as part of the Integrated Safety, Quality Assurance, and Compliance Monitoring system. Perform additional duties as assigned by Regional Leadership or the Director of Global Safety, Quality Assurance and Compliance Monitoring – Civil Division.
Minimum Qualifications
- Experience as a qualified Quality Auditor.
- Demonstrated knowledge of Quality Management Systems (e.g., ISO 9001, AS9100, CMMI).
- Knowledge of aviation regulatory frameworks, including ICAO and applicable National Aviation Authority regulations related to safety, training, and operations.
- Experience analyzing complex quality, compliance, technical, and operational issues and developing practical, stakeholder‑aligned recommendations.
- Strong communication and stakeholder management skills.
- Ability to work across office, airport, and training centre environments.
- Willingness and ability to travel up to 15%.
- Legal right to live and work in the UK.
Preferred Qualifications
- Experience in the aviation or aviation training industry.
- Previous experience in a Compliance Specialist or audit management role.
- IOSA audit experience.
- Experience establishing or coordinating Quality Management Systems (QMS) and Compliance Monitoring Systems (CMS) for training organisations or airlines.
- Previous experience working as a regulator overseeing airlines or training organisations.
- Ability to act as a Postholder or Deputy Postholder within an aviation regulatory framework.
Benefits
- Attractive benefits including a flexible holiday policy and a flexi‑time scheme.
- Private health insurance with BUPA.
- Healthcare cash plan.
- Pension scheme.
- Life Assurance.
Position Type Regular Equal Opportunity
Quality Assurance and Compliance Monitoring Officer-EN employer: CAE
As a Quality Assurance and Compliance Monitoring Officer in Burgess Hill, you will join a forward-thinking company that prioritises employee growth and development within a collaborative work culture. With attractive benefits such as private health insurance, a flexible holiday policy, and opportunities for continuous improvement initiatives, this role offers a meaningful career path in the aviation industry while ensuring compliance with regulatory standards.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance and Compliance Monitoring Officer-EN
✨Tip Number 1
Network like a pro! Reach out to folks in the aviation industry, especially those who work in quality assurance and compliance. Attend industry events or webinars to make connections and learn about potential job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Quality Management Systems and aviation regulations. Be ready to discuss how your experience aligns with the role and share examples of how you've driven continuous improvement in past positions.
✨Tip Number 3
Don’t just wait for job postings! Keep an eye on our website and apply directly through it. Sometimes, the best opportunities come from being proactive and showing your interest in the company.
✨Tip Number 4
Follow up after interviews with a thank-you email. It’s a great way to reiterate your interest in the position and remind them why you’re the perfect fit for their team!
We think you need these skills to ace Quality Assurance and Compliance Monitoring Officer-EN
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Quality Assurance and Compliance Monitoring role. Highlight relevant experience, especially in Quality Management Systems and aviation regulations, to show us you’re the right fit for the job.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about quality assurance in aviation. Share specific examples of how you've driven continuous improvement or managed compliance, so we can see your enthusiasm and expertise.
Showcase Your Skills:Don’t forget to highlight your strong communication and stakeholder management skills. We want to know how you’ve successfully collaborated with teams or regulatory authorities in the past, so give us the details!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it, so don’t miss out on this opportunity!
How to prepare for a job interview at CAE
✨Know Your Quality Management Systems
Make sure you brush up on your knowledge of Quality Management Systems like ISO 9001 and AS9100. Be ready to discuss how you've applied these frameworks in your previous roles, especially in aviation or training environments.
✨Showcase Your Compliance Experience
Prepare examples of your experience with compliance monitoring and audits. Highlight any specific instances where you identified non-compliances and the corrective actions you recommended. This will demonstrate your analytical skills and stakeholder management abilities.
✨Understand Regulatory Frameworks
Familiarise yourself with aviation regulatory frameworks, particularly ICAO and National Aviation Authority regulations. Being able to discuss how these regulations impact quality assurance and compliance will show that you're well-prepared for the role.
✨Emphasise Continuous Improvement
Think of ways you've driven continuous improvement initiatives in past roles. Be ready to share how these initiatives enhanced customer satisfaction and operational effectiveness, as this aligns perfectly with the job's focus on driving improvements.
