At a Glance
- Tasks: Lead operations and manage customer relationships in naval training services.
- Company: Join a global leader in defence and security solutions.
- Benefits: Impactful career, wellness subsidies, generous parental leave, and employee share schemes.
- Other info: Opportunities for growth in a dynamic and supportive environment.
- Why this job: Make a difference in Australian defence while developing your career.
- Qualifications: Experience in program management and a strong understanding of defence operations.
The predicted salary is between 60000 - 80000 € per year.
The Operations Manager for Naval Operations is primarily responsible for services delivery, contract and customer management across sustainment programs. They will manage the relationship with the Contract Delegates and the Contract Authorities where required and also manage customer and services operations across Training Centres, primarily at Randwick Barracks, ensuring that all key objectives of the contracts and service delivery are met. This includes but is not limited to management of cost, schedule, quality, risk, safety and customer service. The Operations Manager will collaborate with the BD & Strategy Teams, Functional and Capability Managers (CAPMs) to deliver services. The Operations Manager is responsible for ensuring the safe operational delivery and integration of recurring Maintenance, Engineering, and Platform support services (including air and ground-based training when required) for their assigned sites and platforms to meet contract requirements.
Description
- Development and maintenance of the partnership with Defence in the delivery of services across the Training Authority
- Manage the on-site operations to ensure the delivery of CAE Services
- Be the point of escalation within the on-site, managing risk and coordination of CAE capabilities
- Ensure our service delivery meets EH&S requirements for installation, operation and maintenance
- Responsible for safety culture across the CAE Training Centre
- Customer liaison, including on-site attendance at meetings and acting as the first point of contact
Minimum Qualifications
- Strong portfolio/program management and customer management experience
- Prior experience working within a Defence environment
- Proven financial/business acumen
- Ability to obtain/maintain an Australian Defence Security Clearance – must be an AU Citizen!
- Ability to work onsite at the Randwick Barracks, and/or other Naval Training Centres as required
Preferred Qualifications
- Financial management skills including budgets and forecasting
- Business development experience
- Experience with Waterfall and Agile planning approaches and scheduling of activities
Benefits
- Opportunity to make a considerable impact on Australian defence and security
- Exciting career paths in a truly global business
- Access to a generous ADF Reserve Service Policy
- Wellness subsidy
- Generous Parental Leave
- Employee Share Scheme
- Fitness Passport
- Insurance Cover and more
Security Requirements
As the Australian Department of Defence is a major client, you must be eligible to obtain a Defence Security Clearance to work in this role – please be mindful to obtain a clearance, one of the main requirements is you must be an Australian Citizen.
Equal Opportunity & Accommodations
CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available—contact your recruiter or email CAECarrieres-Careers@cae.com if needed.
Operations Manager - Naval-EN employer: CAE
At CAE, we pride ourselves on being an exceptional employer, particularly for the Operations Manager role at Randwick Barracks. Our commitment to employee growth is evident through exciting career paths in a global business, alongside a supportive work culture that prioritises safety and wellness. With benefits such as a generous ADF Reserve Service Policy, wellness subsidies, and an Employee Share Scheme, we offer a rewarding environment where you can make a significant impact on Australian defence and security.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Naval-EN
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, or even hit up LinkedIn. The more you engage with others, the better your chances of hearing about opportunities that might not be advertised.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share specific examples of how you've managed projects or improved operations in previous roles. We want to see your impact and how you can bring that to our team.
✨Prepare for the Interview
Do your homework before the interview! Understand our company’s mission and values, and think about how your experience aligns with them. This will help you stand out and show us you're genuinely interested in the role.
✨Follow Up
After your interview, don’t forget to send a quick thank-you note! It shows your appreciation and keeps you fresh in our minds. Plus, it’s a great opportunity to reiterate your enthusiasm for the position.
We think you need these skills to ace Operations Manager - Naval-EN
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in operations management, especially within a Defence environment. We want to see how your skills align with the job description, so don’t hold back on showcasing relevant achievements!
Showcase Your Financial Acumen:Since financial management is key for this role, include specific examples of how you've managed budgets or forecasts in previous positions. We love seeing numbers that demonstrate your impact, so be sure to quantify your successes!
Highlight Your Customer Management Skills:The Operations Manager role involves a lot of customer interaction, so share your experiences in managing client relationships. We’re looking for evidence of your ability to liaise effectively and resolve issues, so any relevant anecdotes will help us get to know you better.
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy, and you’ll be able to track your application status directly. Plus, we love seeing candidates who take the initiative to apply through the proper channels!
How to prepare for a job interview at CAE
✨Know Your Operations Inside Out
Before the interview, dive deep into the specifics of operations management within a Defence environment. Familiarise yourself with the key objectives of service delivery, contract management, and customer relations. This will help you speak confidently about how your experience aligns with the role.
✨Showcase Your Financial Acumen
Since financial management is crucial for this position, be prepared to discuss your experience with budgets and forecasting. Bring examples of how you've successfully managed costs and schedules in previous roles, as this will demonstrate your business acumen.
✨Emphasise Safety and Risk Management
Given the importance of safety culture in this role, think of specific instances where you've managed risk or improved safety standards. Be ready to explain how you would ensure compliance with EH&S requirements in your operations.
✨Engage with the Customer Focus
As customer liaison is a key part of the job, prepare to discuss how you've built and maintained relationships with clients in the past. Highlight your communication skills and any experiences where you acted as a point of escalation to resolve issues effectively.
