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For Companies At a Glance
- Tasks: Support cadets and ensure their welfare while providing top-notch customer service.
- Company: Leading aviation training organisation with a focus on excellence.
- Benefits: Permanent contract, health insurance, and flexible holiday policies.
- Why this job: Join the aviation industry and make a difference in cadet experiences.
- Qualifications: Customer support experience and proficiency in MS Excel and Word.
- Other info: Dynamic role with opportunities for growth in a vibrant environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading aviation training organization seeks a Customer Support Representative at their Commercial Flight Training Centre in Gatwick. This operational role involves acting as a Cadet Welfare Officer, providing excellent customer service, and managing various administrative tasks.
Ideal candidates have:
- Customer support experience
- Familiarity with training programs
- Proficiency in MS Excel and Word
The position offers a permanent contract with attractive benefits including health insurance and flexible holiday policies.
Cadet Support & Welfare Coordinator - Flight Training employer: CAE
Contact Detail:
CAE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cadet Support & Welfare Coordinator - Flight Training
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the aviation training organisation. They can give you insider tips and maybe even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer support and welfare roles. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of how you've excelled in customer service or managed administrative tasks in the past. This will help us see how you can contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows us you’re serious about joining our team.
We think you need these skills to ace Cadet Support & Welfare Coordinator - Flight Training
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous customer support experience in your application. We want to see how you've gone above and beyond to help customers, especially in a training or aviation context.
Tailor Your Application: Don’t just send the same CV and cover letter everywhere! We love it when candidates customise their applications to reflect the specific skills and experiences that match the Cadet Support & Welfare Coordinator role.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about why you’re the perfect fit for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at CAE
✨Know Your Stuff
Make sure you’re familiar with the aviation training industry and the specific programmes offered by the organisation. Brush up on your customer support experience and think of examples where you've excelled in providing excellent service.
✨Show Your Admin Skills
Since the role involves managing various administrative tasks, be prepared to discuss your proficiency in MS Excel and Word. Bring along examples of how you've used these tools effectively in previous roles to streamline processes or improve customer interactions.
✨Demonstrate Empathy
As a Cadet Welfare Officer, showing empathy is key. Think about scenarios where you’ve had to support someone in a challenging situation. Be ready to share these experiences to highlight your ability to connect with cadets and provide the necessary support.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the organisation. This shows your genuine interest and helps you understand how you can contribute to their mission. Ask about their training programmes or how they measure success in customer support.
