At a Glance
- Tasks: Administer and support Safety and Quality systems for global users.
- Company: Join a leading aviation training organisation focused on quality and compliance.
- Benefits: Flexible work arrangements, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on continuous improvement and learning.
- Why this job: Make a real impact in ensuring safety and quality across the aviation industry.
- Qualifications: Detail-oriented with experience in system administration and user access management.
The predicted salary is between 35000 - 45000 £ per year.
We are looking for someone to join our Operations Quality, Compliance and Governance team to provide day-to-day administration, control, and technical support for CAE’s Safety and Quality systems to ensure stable, secure, and compliant operation across global users in all of CAE’s business segments. The role is responsible for system configuration, user access management, data integrity, and execution of approved changes in line with global governance standards. You will be required to attend your designated training centre during your initial onboarding period, as well as be present in the office as needed for meetings and project work; however, this role does not require daily office attendance.
Essential Duties & Responsibilities
- 30% - System Administration & Configuration Control: Administer Safety and Quality systems (e.g., Centrik) in accordance with defined governance standards. Configure workflows, fields, templates, and system parameters as approved, ensuring consistency across environments and regions.
- 25% - User Access, Security & Compliance Controls: Manage user provisioning, role-based access, permissions, and de-provisioning in line with access control policies and segregation-of-duty requirements. Maintain audit-ready records of system access, configuration changes, and approvals. Support internal and external audits relating to system controls and access governance.
- 20% - Change Execution & Release Support: Execute approved system changes, updates, and enhancements under the direction of the line manager. Support testing, validation, and deployment activities, ensuring alignment with formal change management processes. Maintain accurate change logs and supporting documentation.
- 15% - Data Quality, Integrity & Operational Support: Monitor system data for completeness, accuracy, and consistency. Perform routine validation checks, data clean-up, and corrective actions to ensure integrity. Provide structured technical support to users, including troubleshooting system issues and responding to usage queries.
- 10% - Documentation & Operational Readiness: Maintain system administration documentation, including configuration records, user guides, and standard operating procedures. Support training activities through preparation of technical materials and assistance with system demonstrations where required.
Qualifications
- Ability to support global user communities and provide structured, responsive technical support.
- Detail-oriented, methodical, and disciplined approach to system control and documentation.
- Clear written and verbal communication skills, with the ability to translate technical issues for non-technical users.
- Experience administering enterprise systems, preferably within Safety, Quality, Compliance, or other regulated environments.
- Strong understanding of user access management, role-based permissions, and basic information security principles.
- Hands-on experience with workflow-driven systems, form configuration, and system parameter management.
- Familiarity with controlled change management processes and system governance frameworks.
- Working knowledge of data quality principles, validation techniques, and reporting outputs.
- Knowledge of Quality Management Systems (QMS) and audit tools.
- Experience within an airline or aviation training organization.
- Familiarity with aviation related regulations (e.g., EASA Part ORA, Part FCL, Part FSTD).
- Understanding of Safety Management Systems (SMS).
Quality Assurance & Compliance Monitoring Controller - Systems Specialist in Burgess Hill employer: CAE
At CAE, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through comprehensive training programmes and opportunities for advancement within our global operations. With flexible working arrangements and a focus on maintaining a healthy work-life balance, we ensure that our team members feel valued and supported in their roles, making CAE a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance & Compliance Monitoring Controller - Systems Specialist in Burgess Hill
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend relevant events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its systems. Understand their Safety and Quality frameworks, and be ready to discuss how your skills align with their needs. We want to see that you’re genuinely interested in what we do!
✨Tip Number 3
Showcase your technical skills! If you’ve worked with systems like Centrik or have experience in user access management, make sure to highlight that in conversations. We love candidates who can demonstrate their hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at CAE.
We think you need these skills to ace Quality Assurance & Compliance Monitoring Controller - Systems Specialist in Burgess Hill
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Quality Assurance & Compliance Monitoring Controller. Highlight your experience with system administration, user access management, and any relevant technical skills that align with what we’re looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about quality and compliance in aviation. Share specific examples of how you've successfully managed systems or supported users in the past.
Showcase Your Attention to Detail:Since this role requires a detail-oriented approach, make sure to demonstrate your meticulousness in your application. Whether it’s through your CV formatting or the clarity of your writing, let us see that you can maintain high standards.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at CAE
✨Know Your Systems
Familiarise yourself with the Safety and Quality systems mentioned in the job description, like Centrik. Be ready to discuss your experience with system administration and configuration control, as well as how you’ve ensured compliance in previous roles.
✨Demonstrate Attention to Detail
Since this role requires a detail-oriented approach, prepare examples that showcase your methodical work style. Think of situations where your attention to data integrity and documentation made a significant impact on compliance or operational success.
✨Communicate Clearly
You’ll need to translate technical issues for non-technical users, so practice explaining complex concepts in simple terms. During the interview, aim to demonstrate your clear written and verbal communication skills through your responses.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss how you’ve handled troubleshooting and provided technical support in the past. Highlight specific instances where you resolved system issues or improved user access management, as this will show your capability to support global user communities effectively.
