Quality Assurance and Compliance Monitoring Officer-EN in Burgess Hill

Support the Regional Quality Assurance and Compliance Monitoring Lead in implementing and maintaining a global, centralized Safety, Quality Assurance, and Compliance Monitoring framework in Burgess Hill. Manage and continuously improve regional and local Quality Management and Compliance Monitoring Systems associated with CAE approvals under the Aircrew Regulation. Coordinate and execute the approved Global Annual Quality Assurance and Compliance Monitoring audit program to ensure compliance with regulatory and corporate standards. Drive continuous improvement initiatives to enhance customer satisfaction, operational effectiveness, and profitability. Manage and maintain regulatory and industry approvals for the assigned area, ensuring ongoing certification compliance. Act as a point of contact with Regulatory Authorities, internal stakeholders, and external partners on Quality Assurance and safety matters. Act as Postholder or Deputy Postholder, where applicable, and ensure continuous improvement of Quality Assurance and Compliance Management Systems across simulator and flight training centers (ATO and FTO). Mentor and support local leadership to promote quality assurance, continuous improvement, and adherence to corporate and regulatory standards. Participate in working groups, conferences, and safety promotion activities to support system harmonization and best practices. Collaborate with regional and center-level Quality Assurance and Compliance Monitoring leaders to align policies and practices while maintaining compliance with applicable National Aviation Authority (NAA) regulations. Participate in and adhere to the Global Training Plan for Quality Assurance and Compliance Monitoring personnel. Support monthly Safety, Quality, and Compliance Review Boards by monitoring performance, identifying non‑compliances, conducting root cause analyses, and recommending corrective and preventive actions. Contribute to strategic planning by supporting the development of annual Quality Assurance and Compliance Monitoring KPIs. Coordinate and maintain centralized Quality Assurance and Compliance Monitoring records and documentation as part of the Integrated Safety, Quality Assurance, and Compliance Monitoring system. Perform additional duties as assigned by Regional Leadership or the Director of Global Safety, Quality Assurance and Compliance Monitoring – Civil Division.

Minimum Qualifications

• Experience as a qualified Quality Auditor.
• Demonstrated knowledge of Quality Management Systems (e.g., ISO 9001, AS9100, CMMI).
• Knowledge of aviation regulatory frameworks, including ICAO and applicable National Aviation Authority regulations related to safety, training, and operations.
• Experience analyzing complex quality, compliance, technical, and operational issues and developing practical, stakeholder‑aligned recommendations.
• Strong communication and stakeholder management skills.
• Ability to work across office, airport, and training centre environments.
• Willingness and ability to travel up to 15%.
• Legal right to live and work in the UK.

Preferred Qualifications

• Experience in the aviation or aviation training industry.
• Previous experience in a Compliance Specialist or audit management role.
• IOSA audit experience.
• Experience establishing or coordinating Quality Management Systems (QMS) and Compliance Monitoring Systems (CMS) for training organisations or airlines.
• Previous experience working as a regulator overseeing airlines or training organisations.
• Ability to act as a Postholder or Deputy Postholder within an aviation regulatory framework.

Benefits

• Attractive benefits including a flexible holiday policy and a flexi‑time scheme.
• Private health insurance with BUPA.
• Healthcare cash plan.
• Pension scheme.
• Life Assurance.

Equal Opportunity & Accommodations

CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available—contact your recruiter or email CAECarrieres-Careers@cae.com if needed.

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