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For Companies At a Glance
- Tasks: Support users with tech issues and manage system administration tasks.
- Company: Reputable financial institution in the heart of London.
- Benefits: Competitive pay, potential for contract extension, and hands-on experience.
- Why this job: Join a dynamic team and enhance your IT skills in a fast-paced environment.
- Qualifications: Basic knowledge of Windows systems and strong problem-solving skills.
- Other info: Opportunity to grow your career in a leading financial organisation.
The predicted salary is between 36000 - 60000 £ per year.
We are looking to engage a Windows System Administrator for a 3 month contract which may also extend. Our client is a financial institution in London.
System administration tasks:
- Password resets
- Workstation setup
- Troubleshooting issues with Microsoft Office, Office 365, Outlook and Windows 10
- Printer issues
- Peripheral replacements for end users
- Managing VOIP phone system
- Computer peripheral replenishment: Keyboards, cables, mice, phone chargers etc.
Administrative tasks:
- Expense reports
- Assist with invoice approvals by helping to organise order forms, invoices and receipts
- Assist with purchases of equipment and services
- Asset disposal / sale
- Vendor database maintenance
- Asset database maintenance + asset tagging
- Desk moves
- Mobile Phones: purchasing, arranging repairs, ordering service contracts, enrolling mobile apps and security
Service Desk Analyst employer: CAE Technology Services Limited
Contact Detail:
CAE Technology Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Analyst
✨Tip Number 1
Network, network, network! Reach out to your connections in the industry, especially those who work in financial institutions. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your troubleshooting skills. Be ready to discuss how you would handle common issues with Microsoft Office, Windows 10, and VOIP systems. We want to see your problem-solving skills in action!
✨Tip Number 3
Showcase your organisational skills! Be prepared to talk about how you've managed administrative tasks in the past, like expense reports or vendor database maintenance. We love candidates who can keep things running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who are eager to join our team and make a difference.
We think you need these skills to ace Service Desk Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially with Windows systems and troubleshooting. We want to see how your skills match the tasks listed in the job description!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Service Desk Analyst role. Share specific examples of your past experiences that relate to the responsibilities mentioned.
Showcase Your Technical Skills: Don’t forget to mention your familiarity with Microsoft Office, Office 365, and any other relevant software. We love seeing candidates who can hit the ground running!
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. It helps us keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at CAE Technology Services Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 10, Microsoft Office, and Office 365. Be ready to discuss troubleshooting techniques for common issues, as well as any experience you have with VOIP systems and peripheral management.
✨Showcase Your Administrative Skills
Since the role involves handling expense reports and vendor database maintenance, be prepared to talk about your organisational skills. Bring examples of how you've managed similar tasks in the past, and highlight your attention to detail.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like a user struggling with a printer issue or needing a password reset. Think through your problem-solving process and be ready to explain it clearly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for asset management, or how they handle desk moves. This shows your interest in the role and helps you gauge if it's the right fit for you.
