NOC Analyst

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NOC Analyst – Elevate Your Career at CAE

Are you passionate about technology, thrive in fast-paced environments, and love solving complex network challenges?

Join our Network Operations Centre (NOC) as a NOC Analyst and be part of a team that delivers world-class customer service while working with industry-leading technologies.

Why This Role?

• Hands-on technical role with exposure to leading-edge networking and security technologies
• Be at the heart of our Incident, Change, Event, and Service Fulfilment Management
• Work with a collaborative and dynamic team in an exciting, ever-evolving environment
• Opportunities for growth, certifications, and career progression

What You’ll Be Doing:

• Respond to incidents via web portal, email, monitoring platform, or phone
• Troubleshoot and escalate tickets as needed, ensuring SLAs are met
• Maintain accurate documentation and assist in quality control
• Diagnose and resolve issues across Cisco and Palo Alto technologies
• Work on routing, switching, and security configurations
• Collaborate with senior engineers on complex technical cases
• Continuously develop your skills and contribute to team knowledge-sharing

Minimum Requirements:

• Strong routing and switching knowledge (CCNA or equivalent experience preferred)
• Experience with event monitoring platforms
• Passion for technology and a proactive learning mindset
• Ability to work under pressure, manage multiple tasks, and meet deadlines
• Excellent communication and collaboration skills

Bonus Points for:

• Experience with Palo Alto security configurations (PCCSA or equivalent)
• Knowledge of Cisco security products (ASA, ISE, FirePower)

If you’re ready to take your networking career to the next level , apply today and join a team where your expertise makes an impact!

Seniority level

Not Applicable

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

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