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- Tasks: Provide desktop support and troubleshoot issues in a dynamic environment.
- Company: Join a leading financial services institution with a focus on technology.
- Benefits: Gain valuable experience and enhance your IT skills in a supportive team.
- Other info: Short-term role with potential for future opportunities.
- Why this job: Perfect opportunity to kickstart your career in IT support and make a difference.
- Qualifications: IT certifications and hands-on experience in desktop administration required.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking to get two desktop admin / support staff.
Duration: 1 – 1.5 months
When: starting from next week
Qualifications
- ITIL, MCSA, MCDST, or CompTIA A+ certification
- At least 5 years’ hands-on support experience in a Windows 7/8/10 desktop administration or support role, preferably from a financial services institution with at least 100 PC’s
- Proficiency in developing and modifying scripts to automate tasks with PowerShell or VBScript
- Diverse troubleshooting skills to investigate system issues (event logs, GPResult, perfmon, process dumps)
- General understanding of Active Directory (GPO, OU, Groups)
- General network knowledge and troubleshooting (HTTP, DNS, DHCP protocols, TCP/IP stack with known ports and basic commands, SMTP, SNMP)
- Experience troubleshooting remotely (psexec, WMI, RPC)
- Excellent interpersonal/ customer service skills
- Knowledge of desktop PC hardware and components
Desired
- Experience with virtualization technologies: VMware, Hyper-V
- Background in Enterprise management and experience working with System Center Control Manager (SCCM and/or SMS), Windows enterprise technologies, DFS, IIS, SQL Server, Microsoft Exchange, Skype for Business
- Cisco Certified Network Associate (CCNA)
- Application Packaging using Windows Installer (.MSI) and SMS Installer
Desktop Support in London employer: CAE Technology Services Limited
Contact Detail:
CAE Technology Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those in financial services. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got experience with PowerShell or VBScript, consider creating a small project or script to demonstrate your abilities. Share it during interviews to impress potential employers.
✨Tip Number 3
Prepare for those tricky questions! Brush up on your troubleshooting skills and be ready to discuss how you've tackled issues in the past. Use real examples to showcase your diverse skill set.
✨Tip Number 4
Don’t forget to apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Desktop Support in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in desktop support, especially with Windows systems. We want to see how your skills match up with the qualifications listed in the job description.
Show Off Your Certifications: If you've got ITIL, MCSA, MCDST, or CompTIA A+ certifications, flaunt them! We love seeing those credentials as they show you're serious about your expertise in the field.
Be Specific About Your Skills: When detailing your troubleshooting skills, be specific! Mention your experience with event logs, Active Directory, and any scripting you've done with PowerShell or VBScript. We want to know exactly what you can bring to the table.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at CAE Technology Services Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Windows desktop administration and troubleshooting. Be ready to discuss your hands-on experience with Windows 7/8/10 and any relevant certifications like ITIL or CompTIA A+. They’ll want to see that you can not only talk the talk but also walk the walk.
✨Show Off Your Scripting Skills
Since scripting is a big part of the role, prepare to showcase your PowerShell or VBScript knowledge. Bring examples of scripts you've developed or modified to automate tasks. This will demonstrate your ability to streamline processes and solve problems efficiently.
✨Demonstrate Your Troubleshooting Prowess
Be ready to dive into specific troubleshooting scenarios. Think about past experiences where you resolved system issues using event logs or GPResult. Practise explaining your thought process clearly, as they’ll be looking for your analytical skills and how you approach problem-solving.
✨Highlight Your Customer Service Skills
Desktop support isn’t just about tech; it’s also about people. Prepare to discuss how you’ve handled customer interactions in the past. Share examples where you provided excellent service, especially in high-pressure situations, to show that you can keep users happy while solving their issues.