Desktop Support in London

Desktop Support in London

London Full-Time 30000 - 40000 £ / year (est.) On-site
CAE Technology Services Limited

At a Glance

  • Tasks: Provide desktop support and troubleshoot issues in a dynamic environment.
  • Company: Join a leading financial services institution with a focus on technology.
  • Benefits: Gain valuable experience and enhance your IT skills in a supportive team.
  • Other info: Short-term role with potential for future opportunities.
  • Why this job: Perfect opportunity to kickstart your career in IT support and make a difference.
  • Qualifications: IT certifications and hands-on experience in desktop administration required.

The predicted salary is between 30000 - 40000 £ per year.

We’re looking to get two desktop admin / support staff.

Duration: 1 – 1.5 months

When: starting from next week

Qualifications

  • ITIL, MCSA, MCDST, or CompTIA A+ certification
  • At least 5 years’ hands-on support experience in a Windows 7/8/10 desktop administration or support role, preferably from a financial services institution with at least 100 PC’s
  • Proficiency in developing and modifying scripts to automate tasks with PowerShell or VBScript
  • Diverse troubleshooting skills to investigate system issues (event logs, GPResult, perfmon, process dumps)
  • General understanding of Active Directory (GPO, OU, Groups)
  • General network knowledge and troubleshooting (HTTP, DNS, DHCP protocols, TCP/IP stack with known ports and basic commands, SMTP, SNMP)
  • Experience troubleshooting remotely (psexec, WMI, RPC)
  • Excellent interpersonal/ customer service skills
  • Knowledge of desktop PC hardware and components

Desired

  • Experience with virtualization technologies: VMware, Hyper-V
  • Background in Enterprise management and experience working with System Center Control Manager (SCCM and/or SMS), Windows enterprise technologies, DFS, IIS, SQL Server, Microsoft Exchange, Skype for Business
  • Cisco Certified Network Associate (CCNA)
  • Application Packaging using Windows Installer (.MSI) and SMS Installer

Desktop Support in London employer: CAE Technology Services Limited

Join a dynamic team in the heart of the financial services sector, where your expertise in desktop support will be valued and nurtured. Our collaborative work culture fosters innovation and professional growth, offering you the chance to enhance your skills while working with cutting-edge technologies. With a commitment to employee development and a supportive environment, we provide an excellent platform for meaningful and rewarding employment.

CAE Technology Services Limited

Contact Details:

CAE Technology Services Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Desktop Support in London

✨Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what CAE Technology Services Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

✨Show Off Your Skills

Create a personal project or case study relevant to the challenges CAE Technology Services Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

✨Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at CAE Technology Services Limited!

✨Direct Apply to CAE Technology Services Limited

Let's not forget to apply directly through the CAE Technology Services Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Desktop Support in London

ITIL
MCSA
MCDST
CompTIA A+ certification
Windows 7/8/10 desktop administration
PowerShell scripting
VBScript scripting

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at CAE Technology Services Limited.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at CAE Technology Services Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at CAE Technology Services Limited

✨Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

✨Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

✨Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

✨Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.