Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide desktop support and troubleshoot issues in a fast-paced environment.
- Company: Join a leading financial services institution with a strong tech focus.
- Benefits: Gain valuable experience and enhance your IT skills in a supportive team.
- Why this job: Perfect opportunity to kickstart your career in IT support and make a difference.
- Qualifications: IT certifications and hands-on experience in desktop administration required.
- Other info: Short-term role with potential for future opportunities in a dynamic setting.
The predicted salary is between 1300 - 1800 £ per month.
We’re looking to get two desktop admin / support staff.
Duration: 1 – 1.5 months
When: starting from next week
Qualifications Required:
- ITIL, MCSA, MCDST, or CompTIA A+ certification
- At least 5 years’ hands-on support experience in a Windows 7/8/10 desktop administration or support role, preferably from a financial services institution with at least 100 PC’s
- Proficiency in developing and modifying scripts to automate tasks with PowerShell or VBScript
- Diverse troubleshooting skills to investigate system issues (event logs, GPResult, perfmon, process dumps)
- General understanding of Active Directory (GPO, OU, Groups)
- General network knowledge and troubleshooting (HTTP, DNS, DHCP protocols, TCP/IP stack with known ports and basic commands, SMTP, SNMP)
- Experience troubleshooting remotely (psexec, WMI, RPC)
- Knowledge of desktop PC hardware and components
- Experience with virtualization technologies: VMware, Hyper-V
- Background in Enterprise management and experience working with System Center Control Manager (SCCM and/or SMS), Windows enterprise technologies, DFS, IIS, SQL Server, Microsoft Exchange, Skype for Business
- Application Packaging using Windows Installer (.MSI) and SMS Installer
Desktop Support employer: CAE Technology Services Limited
Contact Detail:
CAE Technology Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT field, especially those in financial services. A personal recommendation can make all the difference when you're applying for a desktop support role.
✨Tip Number 2
Brush up on your troubleshooting skills! Make sure you can confidently discuss your experience with event logs, GPResult, and other diagnostic tools. Being able to demonstrate your problem-solving abilities will set you apart from the competition.
✨Tip Number 3
Show off your scripting skills! If you've developed or modified scripts using PowerShell or VBScript, be ready to talk about it. Employers love candidates who can automate tasks and improve efficiency.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it there. It’s the best way for us to keep track of your application and get you in front of the right people quickly.
We think you need these skills to ace Desktop Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in desktop support, especially with Windows systems. We want to see how your skills match up with the qualifications we’re looking for, so don’t be shy about showcasing your ITIL, MCSA, or CompTIA A+ certifications!
Show Off Your Troubleshooting Skills: In your application, give us examples of how you've tackled system issues in the past. We love a good troubleshooting story, especially if it involves event logs or remote troubleshooting techniques. Let us know how you’ve used your diverse skills to solve problems!
Highlight Your Technical Knowledge: Don’t forget to mention your understanding of Active Directory and network protocols. We’re keen on candidates who can demonstrate their knowledge of GPOs, DHCP, and other key technologies. This is your chance to impress us with your technical prowess!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at CAE Technology Services Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows desktop environments and the specific tools mentioned in the job description. Be ready to discuss your hands-on experience with troubleshooting and scripting, as these will be key topics during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, focusing on your diverse troubleshooting skills and how you’ve used them to resolve system issues.
✨Familiarise Yourself with the Company
Research the financial services institution you're applying to. Understand their IT environment and any recent news or changes. This will not only help you tailor your responses but also show your genuine interest in the role and the company.
✨Practice Remote Troubleshooting Scenarios
Since remote troubleshooting is a part of the role, practice explaining your approach to common issues using tools like psexec and WMI. Being able to articulate your thought process clearly will demonstrate your expertise and confidence in handling remote support tasks.
