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- Tasks: Support cadets with training enquiries and manage their welfare throughout their programmes.
- Company: Leading civil aviation training organisation with a focus on customer service.
- Benefits: Permanent full-time contract, private health insurance, and flexible holiday policy.
- Why this job: Be the first point of contact for aspiring pilots and make a difference in their training journey.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Join a dynamic team in a supportive environment with growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
A leading civil aviation training organization is looking for a Customer Support Representative at their Training Centre in Crawley (Gatwick). This role involves acting as the first point of contact for cadet training enquiries and managing cadet welfare throughout their programs.
Responsibilities include:
- Ensuring cadets meet Visa requirements
- Providing excellent customer service
The position offers a permanent full-time contract with benefits like private health insurance and a flexible holiday policy.
Cadet Support & Welfare Officer at Flight Training Center in Crawley employer: CAE Inc
Contact Detail:
CAE Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cadet Support & Welfare Officer at Flight Training Center in Crawley
✨Tip Number 1
Make sure you know the ins and outs of the role. Research the Flight Training Center and understand what they value in a Cadet Support & Welfare Officer. This will help you tailor your approach during interviews.
✨Tip Number 2
Practice your customer service skills! Since this role is all about supporting cadets, think of scenarios where you can demonstrate your ability to handle enquiries and manage welfare effectively.
✨Tip Number 3
Network with current or former employees if you can. They can provide insights into the company culture and what it takes to succeed in the role. Plus, it might just give you an edge!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to support you every step of the way in landing that dream job.
We think you need these skills to ace Cadet Support & Welfare Officer at Flight Training Center in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer support and welfare. We want to see how your skills align with the role of Cadet Support & Welfare Officer, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting cadets and how you can contribute to their training experience. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: As the first point of contact for cadets, strong communication is key. In your application, highlight any experience you have in managing enquiries or providing support. We want to know how you can make a difference!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at CAE Inc
✨Know Your Stuff
Before the interview, make sure you understand the role of a Cadet Support & Welfare Officer. Familiarise yourself with the responsibilities, especially around customer support and cadet welfare. Research the Flight Training Center and be ready to discuss how you can contribute to their mission.
✨Showcase Your Customer Service Skills
Since this role is all about customer support, prepare examples from your past experiences where you've provided excellent service. Think about situations where you resolved issues or went above and beyond for someone. This will demonstrate your ability to handle cadet enquiries effectively.
✨Understand Visa Requirements
As part of the role, you'll need to ensure cadets meet Visa requirements. Brush up on the basics of Visa processes related to training and education. Being knowledgeable in this area will show that you're proactive and ready to tackle the challenges of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the training programs, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
