Our Customer Service & Sales team is at the forefront of delivering excellence. The Regional Sales Manager is responsible for achieving assigned revenue targets by acquiring new maintenance training clients and expanding business within an existing customer portfolio in a Level I territory. This role serves as the primary customer interface for all maintenance training solutions and acts as a trusted advisor to drive long-term client engagement and growth.Territory assignments are based on market potential, historical performance, customer complexity, and individual experience to maximize success and revenue generation.Key ResponsibilitiesRevenue Growth & Sales ExecutionOwn and deliver assigned revenue targets through new business acquisition and growth within existing accountsExecute the CAE sales methodology, including prospecting, solution positioning, negotiation, and closingMaintain strong focus and resilience to overcome objections and deliver on territory objectivesManage the full sales cycle, ensuring accurate forecasting and delivery of projected growthCustomer Engagement & AdvisoryAct as the primary interface between customers and CAE for all maintenance training needsServe as a trusted advisor by assessing customer training requirements and aligning solutions to their needsBuild strong, trust-based relationships and foster open, transparent dialogue with clientsDemonstrate deep understanding of CAE’s product suite and articulate value propositions effectivelyTerritory & Pipeline ManagementDevelop and execute a strategic territory plan leveraging data insights (e.g., aircraft density, market trends)Identify key prospects and opportunities to expand wallet shareBuild and sustain a healthy pipeline of new and existing opportunitiesEnsure accurate and timely updates in Salesforce, including opportunity tracking and probability of closureSecure signed contracts for all scheduled training events in line with company policiesCustomer Experience & RetentionDeliver exceptional customer service through responsiveness, expertise, and proactive problem-solvingMonitor customer engagement, identify trends, and mitigate risks to maximize retentionMaintain consistent and professional communication across all channels (email, phone, in-person)Adapt approach based on customer dynamics and decision-making processesCollaboration & Stakeholder ManagementBuild strong internal partnerships with Sales, Operations, Booking Specialists, Production Controllers, and LeadershipEnsure alignment to support high-quality training delivery and customer satisfactionContribute to a collaborative and performance-driven team environmentQualifications & ExperienceUniversity degree in Engineering, Business, Commerce, or related field (or equivalent experience)2-5 years of sales experience, preferably in a B2B environmentExperience or network within Business Aviation Maintenance (including MROs) is a strong assetDemonstrated ability to manage relationships in a global, culturally diverse environmentResults-driven with strong commercial acumenExcellent communication and influencing skillsCustomer-centric mindset with advisory capabilitiesStrong organizational and pipeline management skillsResilient, proactive, and solution-oriented#LI-AK1About CAEAt CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Position Type RegularEqual Opportunity & AccommodationsCAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. Reasonable accommodations are available—contact your recruiter or email CAECarrieres-Careers@cae.Data PrivacyPrivacy Statement | CAE As part of our process, we may use AI‑supported tools to help review applications, with human decision‑making at every step. Vienna - CAE Training Services AustriaType: Full time
Telephone Sales Account Manager - Home Based (remote) in Burgess Hill employer: CAE Inc
CAE Inc is an exceptional employer located in Burgess Hill, offering a dynamic work culture that prioritises quality and compliance in the aviation sector. Employees benefit from attractive perks such as private health insurance, alongside ample opportunities for professional growth and development within a supportive team environment. Joining CAE means being part of a forward-thinking organisation that values innovation and collaboration.
