At a Glance
- Tasks: Provide first-line technical support and collaborate on product improvement.
- Company: Join CADS, a leader in engineering software with a supportive culture.
- Benefits: Competitive salary, continuous training, and professional development opportunities.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Make a global impact by influencing software used by engineers worldwide.
- Qualifications: Chartered or near-chartered Structural Engineer with strong technical knowledge.
The predicted salary is between 30000 - 42000 £ per year.
About Us
At CADS, we develop world-class engineering software that helps professionals work smarter, faster, and with greater precision. Our industry-leading solutions for the built environment are trusted by thousands of engineers worldwide.
The Role
As a 1st Line Support Engineer, you will be the first point of contact for technical queries, ensuring our customers gain maximum value from our software. You will also play a key role in product improvement, customer training, and business development initiatives.
Key Responsibilities
- Provide first-line technical support for our full suite of CADS software
- Deliver pre- and post-sales support, training sessions, and webinars
- Collaborate with the development team by providing feedback, testing, and technical insights
- Work closely with sales to identify upselling opportunities
- Manage customer accounts and foster long-term relationships
- Actively promote CADS’ design and detailing applications
- Identify, report, and assist in resolving software issues
About You
- Chartered or near-chartered Structural Engineer (minimum 3–4 years’ experience)
- Strong applied technical knowledge in structural engineering
- Excellent IT literacy, particularly with Windows environments
- Exceptional communication and problem-solving skills
- A customer-focused, methodical approach with a genuine interest in engineering software
- Experience in geotechnical or civil engineering design
- Familiarity with structural analysis/modelling tools such as CADS, geotechnical applications, or Dlubal (training will be provided if required)
Why Join CADS?
- Supportive and collaborative team culture
- Continuous training and professional development, including Chartership support
- Competitive salary plus benefits
- Opportunity to influence software used by engineers globally
- Scope to expand and develop your role within the business
If you’re passionate about engineering and technology, send your CV to martin.cibulka@cads.co.uk
Join Our Team – 1st Line Structural Support Engineer (Engineering Software) in Poole employer: CADS Software
At CADS, we pride ourselves on fostering a supportive and collaborative team culture that empowers our employees to thrive. As a 1st Line Structural Support Engineer, you will benefit from continuous training and professional development opportunities, including Chartership support, all while working in an innovative environment that values your contributions to enhancing engineering software used globally. Join us to not only advance your career but also to make a meaningful impact in the engineering community.
StudySmarter Expert Advice🤫
We think this is how you could land Join Our Team – 1st Line Structural Support Engineer (Engineering Software) in Poole
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Join Our Team – 1st Line Structural Support Engineer (Engineering Software) role you’re after at CADS Software.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at CADS Software a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at CADS Software.
✨Apply Through Company Websites
When you spot a role like Join Our Team – 1st Line Structural Support Engineer (Engineering Software) at CADS Software, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Join Our Team – 1st Line Structural Support Engineer (Engineering Software) in Poole
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Join Our Team – 1st Line Structural Support Engineer (Engineering Software), it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at CADS Software a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to CADS Software specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at CADS Software
✨Brush Up on Core Engineering Principles
Before heading into the interview with CADS Software, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like CADS Software want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
