At a Glance
- Tasks: Manage client accounts and ensure exceptional service throughout the shipping process.
- Company: Join Cadogan Tate, a leader in Fine Art logistics with operations in the USA, London, and Paris.
- Benefits: Enjoy a full-time role with opportunities for growth and development in a creative industry.
- Why this job: Be part of a dynamic team that values client relationships and offers a unique cultural experience.
- Qualifications: Experience in fine art shipping and strong communication skills are essential.
- Other info: Training provided on Cadogan Tate software; perfect for those passionate about art and logistics.
The predicted salary is between 28800 - 42000 £ per year.
Client Account Manager
Application Deadline: 5 August 2025
Department: Client Services
Employment Type: Full Time
Location: South London
Description
The role involves managing an existing portfolio of client accounts by developing strong relationships and expanding the range of Cadogan Tate products and services utilised by each client. It also includes generating new sales opportunities and identifying prospective clients, while maintaining a comprehensive overview of both current and potential client accounts across various market sectors. The position requires managing multiple projects simultaneously and targeting new clients and sectors to drive increased margins and profitability. Additionally, the role encompasses providing project management and coordination to ensure the successful delivery of all operational requirements on behalf of Cadogan Tate.
Key Responsibilities
- Ensure all shipping aspects of Cadogan Tate Group’s client requirements are adhered to particularly the service specifications.
- Taking ownership of and managing the whole client experience of the shipping process ensuring client satisfaction and expectations are exceeded.
- Forward planning of all operational requirements to ensure adequate resources are available.
- Representing Cadogan Tate Fine Art in all Cadogan Tate Group shipping matters.
- Liaising with clients/customers regarding their consignment or status of their project.
- Managing the resolution of any dispute or operational problem as far as possible. Recognizing when to seek further approval or authorization for a particular course of action and refer to line manager.
- To ensure compliance with all HR policies and procedures and all other Company policies and procedures in place.
- To adhere to all Health & Safety policies and procedures.
- To act at all times in the best interests of Cadogan Tate, its customers and employees.
Skills, Knowledge and Expertise
- Broad experience in fine art shipping with a knowledge of air, sea and road procedures and HM Customs import and export regimes.
- The ability to work on your own initiative and to be able to communicate effectively with clients and staff at all levels.
- A detailed knowledge of fine art handling and the systems and practices used in the shipping, storage, casing and installation of artwork through the various sectors of the fine art industry and creative industries.
- To evaluate and quote for shipment.
- To negotiate effectively in dealings with subcontractors and buying in services.
- Good organisational and time management skills.
- Competent IT skills in MS Office. Training will be given on all relevant Cadogan Tate software
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Client Account Manager employer: Cadogan Tate
Contact Detail:
Cadogan Tate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager
✨Tip Number 1
Familiarise yourself with the fine art logistics industry. Understanding the nuances of air, sea, and road shipping procedures will give you an edge in discussions with potential employers and demonstrate your commitment to the role.
✨Tip Number 2
Network within the fine art community. Attend exhibitions, galleries, and industry events to meet professionals in the field. Building relationships can lead to valuable insights and potential job opportunities.
✨Tip Number 3
Showcase your project management skills. Be prepared to discuss specific examples of how you've successfully managed multiple projects simultaneously, as this is a key responsibility for the Client Account Manager role.
✨Tip Number 4
Research Cadogan Tate's values and client service approach. Tailoring your conversations to reflect their commitment to exemplary service will help you stand out as a candidate who aligns with their mission.
We think you need these skills to ace Client Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Client Account Manager position at Cadogan Tate. Tailor your application to highlight relevant experience in fine art logistics and client management.
Craft a Compelling CV: Your CV should clearly showcase your experience in fine art shipping, project management, and client relations. Use specific examples to demonstrate your skills and achievements that align with the job description.
Write a Strong Cover Letter: In your cover letter, express your passion for fine art logistics and your commitment to providing exemplary service. Mention how your background and skills make you a perfect fit for Cadogan Tate and how you can contribute to their success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Cadogan Tate
✨Know Your Fine Art Logistics
Make sure you have a solid understanding of fine art shipping processes, including air, sea, and road procedures. Familiarise yourself with HM Customs import and export regimes, as this knowledge will be crucial in demonstrating your expertise during the interview.
✨Showcase Your Client Management Skills
Prepare examples of how you've successfully managed client accounts in the past. Highlight your ability to build strong relationships and exceed client expectations, as this is key for the role of Client Account Manager.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you've handled disputes or operational problems in previous roles. Employers want to see that you can take ownership of issues and know when to escalate matters appropriately.
✨Highlight Organisational Skills
Since the role involves managing multiple projects simultaneously, it's important to showcase your organisational and time management skills. Prepare to discuss specific tools or methods you use to stay organised and ensure timely delivery of services.