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- Tasks: Lead the implementation of our platform in UK universities and deliver impactful training.
- Company: Global EdTech company based in Manchester with a mission-driven team.
- Benefits: Hybrid work, learning allowances, and a diverse workplace.
- Why this job: Join us to break down educational barriers and make a real difference.
- Qualifications: Experience in higher education and customer success is essential.
- Other info: Opportunity to forge strong partnerships and grow your career.
The predicted salary is between 43200 - 72000 £ per year.
A global EdTech company in Manchester is seeking a Head of Customer Success (EMEA) who will lead the implementation of their platform in UK universities. The ideal candidate will possess experience in higher education and customer success, capable of forging strong partnerships and delivering impactful training programs.
This role is hybrid with two days a week in the London office, and provides benefits like learning allowances and a diverse workplace. Join a mission-driven team committed to breaking down educational barriers.
EMEA Head of Customer Success | Higher Ed Tech in Manchester employer: Cadmus
Contact Detail:
Cadmus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA Head of Customer Success | Higher Ed Tech in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the higher education sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its platform thoroughly. Be ready to discuss how your experience aligns with their mission of breaking down educational barriers and how you can enhance customer success in UK universities.
✨Tip Number 3
Showcase your training skills! Since this role involves delivering impactful training programs, think of examples from your past where you've successfully trained others. Bring these stories to life during your conversations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our mission-driven team.
We think you need these skills to ace EMEA Head of Customer Success | Higher Ed Tech in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Customer Success role. Highlight your background in higher education and any customer success achievements to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about breaking down educational barriers and how your experience can help us implement our platform effectively in UK universities.
Showcase Your Training Skills: Since this role involves delivering impactful training programs, be sure to include examples of your training experience. We want to see how you’ve successfully engaged and educated others in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Cadmus
✨Know Your EdTech Stuff
Make sure you brush up on the latest trends in higher education technology. Understand how the platform works and be ready to discuss how it can benefit UK universities. This shows your passion for the industry and your commitment to customer success.
✨Showcase Your Partnership Skills
Prepare examples of how you've built strong relationships in previous roles. Think about specific instances where you’ve collaborated with stakeholders or clients to achieve success. This will demonstrate your ability to forge partnerships, which is crucial for this role.
✨Training Program Insights
Be ready to talk about your experience in delivering training programs. Share any innovative approaches you've used to engage learners and ensure they get the most out of the platform. This will highlight your capability to lead impactful training initiatives.
✨Embrace the Mission
Familiarise yourself with the company's mission to break down educational barriers. Be prepared to discuss how your values align with theirs and how you can contribute to their goals. This will show that you're not just looking for a job, but are genuinely interested in making a difference.
