At a Glance
- Tasks: Lead customer success initiatives and build strong partnerships with universities.
- Company: Cadmus, a forward-thinking EdTech company focused on higher education.
- Benefits: Flexible work environment and competitive salary.
- Other info: Opportunity to shape the future of teaching and learning outcomes.
- Why this job: Make a real difference in the education sector while leading a passionate team.
- Qualifications: 6+ years in customer success, preferably in EdTech and SaaS.
The predicted salary is between 60000 - 80000 £ per year.
Cadmus is seeking a Head of University Success to establish and lead their customer success function in the UK. This role requires a minimum of 6 years in customer success, with a strong focus on higher education and SaaS platforms.
Responsibilities include building a competent team and fostering relationships with senior institutions. The ideal candidate will possess a deep understanding of EdTech, executive presence, and a mission-driven approach focused on teaching and learning outcomes. Competitive environment with flexibility.
Head of Institutional Success & Partnerships employer: Cadmus
At Cadmus, we pride ourselves on being an exceptional employer that champions innovation and collaboration within the EdTech sector. Our dynamic work culture fosters professional growth through continuous learning opportunities and a commitment to impactful teaching and learning outcomes. Located in the UK, we offer a flexible working environment that empowers our employees to thrive while making a meaningful difference in higher education.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Institutional Success & Partnerships
✨Tip Number 1
Network like a pro! Reach out to your connections in the higher education and EdTech sectors. Attend industry events or webinars to meet potential employers and showcase your expertise.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, especially how they relate to teaching and learning outcomes. This will help you align your experience with their goals.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've built and led teams in the past. Use specific examples that highlight your ability to foster relationships with senior institutions.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly shows your enthusiasm for the role. Let’s get you that job!
We think you need these skills to ace Head of Institutional Success & Partnerships
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to highlight your experience in customer success, especially in higher education and SaaS. We want to see how your background aligns with the role of Head of University Success.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're passionate about EdTech and how you can contribute to our mission. Share specific examples of your achievements in building teams and fostering relationships with institutions.
Showcase Your Leadership Skills:In your application, emphasise your leadership experience and how you've successfully managed teams in the past. We’re looking for someone who can inspire and lead a competent team in a competitive environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us during the process.
How to prepare for a job interview at Cadmus
✨Know Your EdTech Inside Out
Make sure you have a solid grasp of the EdTech landscape, especially how it relates to higher education. Familiarise yourself with current trends, challenges, and innovations in the sector. This will not only help you answer questions confidently but also demonstrate your passion for the field.
✨Showcase Your Leadership Skills
As a Head of University Success, you'll need to build and lead a team. Prepare examples of your past leadership experiences, focusing on how you've successfully managed teams and fostered collaboration. Be ready to discuss your approach to mentoring and developing talent within your team.
✨Build Relationships Before the Interview
If possible, reach out to current or former employees at Cadmus to gain insights into their culture and expectations. This can give you an edge during the interview, as you can tailor your responses to align with their values and demonstrate your genuine interest in the company.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and strategic thinking. Think about potential challenges in customer success within the higher education sector and prepare thoughtful, structured responses that highlight your experience and innovative solutions.
