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- Tasks: Lead the implementation of an innovative EdTech platform at partner universities.
- Company: Global EdTech company based in Cambridge, UK, focused on enhancing education.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real difference in education by building strategic relationships and designing impactful training.
- Qualifications: Experience in higher education or EdTech, strong relationship-building, and project management skills.
- Other info: Join a dynamic team dedicated to transforming educational outcomes across institutions.
The predicted salary is between 43200 - 72000 £ per year.
A global EdTech company is seeking a Head of Customer Success (EMEA) based in Cambridge, UK. This role involves leading the implementation of the Cadmus platform at partner universities, cultivating strategic relationships with academic leaders, and designing impactful training programs.
The ideal candidate will have experience in higher education or EdTech, be skilled in relationship-building, and possess project management expertise. This position requires teamwork and innovation to enhance educational outcomes across institutions.
Emea Head Of Customer Success in Cambourne employer: Cadmus
Contact Detail:
Cadmus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Emea Head Of Customer Success in Cambourne
✨Tip Number 1
Network like a pro! Reach out to connections in the EdTech and higher education sectors. Attend industry events or webinars to meet potential employers and showcase your passion for customer success.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand how the Cadmus platform works and think about how you can enhance educational outcomes. Show us your enthusiasm for making a difference!
✨Tip Number 3
Practice your relationship-building skills. Role-play scenarios where you might need to engage with academic leaders or partners. We want to see how you can cultivate those strategic relationships!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Emea Head Of Customer Success in Cambourne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Customer Success role. Highlight your background in EdTech or higher education, and don’t forget to showcase your project management expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer success and how you can cultivate strategic relationships with academic leaders. Be genuine and let your personality come through.
Showcase Teamwork and Innovation: In your application, emphasise examples where you’ve worked collaboratively to achieve goals. We love innovative thinkers, so share any creative solutions you've implemented in past roles that enhanced educational outcomes.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our amazing team at StudySmarter!
How to prepare for a job interview at Cadmus
✨Know the Cadmus Platform Inside Out
Make sure you understand the Cadmus platform thoroughly. Familiarise yourself with its features and benefits, especially how it can enhance educational outcomes. This will help you demonstrate your expertise and show that you're ready to lead its implementation at partner universities.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained relationships in previous roles. Think about specific instances where you collaborated with academic leaders or stakeholders. This will highlight your ability to cultivate strategic partnerships, which is crucial for this role.
✨Demonstrate Project Management Expertise
Be ready to discuss your project management experience in detail. Use the STAR method (Situation, Task, Action, Result) to outline how you've managed projects in the past, particularly in higher education or EdTech. This will showcase your organisational skills and ability to drive initiatives forward.
✨Emphasise Teamwork and Innovation
Think of examples where you've worked effectively in a team to achieve innovative solutions. Highlight how you contributed to enhancing educational outcomes through collaboration. This will resonate well with the company's focus on teamwork and innovation in the Customer Success role.
