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- Tasks: Enhance relationships with university partners and oversee Cadmus platform implementation.
- Company: Leading EdTech company based in Brighton with a focus on innovation.
- Benefits: Diverse workplace, personal and professional development opportunities.
- Why this job: Make a real impact in higher education and shape the future of learning.
- Qualifications: Experience in higher education or EdTech and strong relationship-building skills.
- Other info: Inclusive environment with great career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
A leading EdTech company in Brighton seeks a Head of Customer Success (EMEA) to enhance relationships with university partners. This role involves overseeing the implementation of the Cadmus platform in UK universities and ensuring academic alignment.
Applicants should have experience in higher education or EdTech and possess strong skills in customer success and relationship building.
The role offers a diverse and inclusive workplace with opportunities for personal and professional development.
EMEA Head of Customer Success, EdTech & Universities in Brighton employer: Cadmus
Contact Detail:
Cadmus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA Head of Customer Success, EdTech & Universities in Brighton
✨Tip Number 1
Network like a pro! Reach out to your connections in the EdTech and higher education sectors. Attend industry events or webinars to meet potential employers and showcase your passion for customer success.
✨Tip Number 2
Prepare for interviews by researching the company and its platform. Understand how the Cadmus platform works and think about how you can enhance relationships with university partners. Show us you’re ready to hit the ground running!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role. Highlight your skills in relationship building and customer success, and don’t forget to share specific examples of your achievements.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace EMEA Head of Customer Success, EdTech & Universities in Brighton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of EMEA Head of Customer Success. Highlight your experience in EdTech and higher education, focusing on how you've built relationships with university partners.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer success in the EdTech space and how you can enhance our partnerships with universities.
Showcase Relevant Experience: When detailing your past roles, emphasise any experience you have with implementing platforms or tools in educational settings. We want to see how you've driven success in similar environments!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Cadmus
✨Know Your EdTech Stuff
Make sure you brush up on the latest trends in EdTech and how they apply to universities. Familiarise yourself with the Cadmus platform and be ready to discuss how it can enhance academic alignment. This shows your genuine interest and expertise in the field.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained relationships in previous roles. Think about specific challenges you faced and how you overcame them. This will demonstrate your ability to connect with university partners effectively.
✨Understand Their Values
Research the company’s mission and values, especially their commitment to diversity and inclusion. Be ready to discuss how you align with these values and how you can contribute to creating an inclusive environment for both staff and students.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Ask about their current challenges in customer success or how they measure success with university partners. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
