Account Development Executive in Chippenham

Location: Swindon (Onsite)

Company Description

Cadillac Plastic is a leading UK supplier of high-performance plastic films and filmic adhesives, serving industries including automotive, aerospace, electronics, graphics, and industrial manufacturing. Established for over 40 years, we have built a strong reputation for technical expertise, product quality, and exceptional customer service. As part of Vink UK, one of the UK and Europe’s leading distributors of plastic materials, Cadillac Plastic operates as an independent profit centre within the wider group. This allows us to run with full commercial focus and accountability, while benefiting from the backing, stability, and long‑term support of a large and well‑established organisation. Being part of the wider “Plastic Family” gives us strength as a business, while still allowing us to maintain the agility, customer focus, and close‑knit culture of a specialist company. Working with globally recognised manufacturers including 3M, DuPont, Polyvantis, we provide innovative material solutions tailored to our customers’ requirements. At Cadillac Plastic, exceptional customer service is at the heart of everything we do. We pride ourselves on building long‑term relationships through responsiveness, reliability, technical expertise, and a genuine commitment to helping our customers succeed. You’ll be joining a knowledgeable and supportive team that works collaboratively to deliver the highest standards of service and customer care.

Role Description

We are looking for a motivated and commercially focused Account Development Executive to join our Internal Sales team, based at our Swindon office. The role is primarily office‑based, with occasional travel to visit customers as required. This role is ideally suited to someone with a minimum of 2–3 years’ experience in internal sales, account development, customer service, or a similar commercial role. You’ll be confident managing customer relationships, handling quotations and inquiries, maintaining accurate CRM records, and proactively supporting business growth opportunities. A key part of this role is developing strong knowledge of our materials and their applications. You will be trained to understand our product range in depth so you can confidently support customers with material selection and application advice. Working closely with customers and colleagues across the business, you’ll play a key role in delivering exceptional customer service while supporting account growth and ensuring a smooth customer experience from inquiry through to order completion. This is a fantastic opportunity for someone looking to build a long‑term career within a successful and growing business.

What We’re Looking For

• Commercially aware, proactive, and passionate about delivering exceptional customer service.
• Organized, self‑motivated, and comfortable working in a fast‑paced sales environment where teamwork, communication, and customer care are equally important.
• Strong sales and account management skills, including customer relationship building and business development.
• Excellent communication and negotiation abilities.
• Organizational and time management skills to handle multiple accounts efficiently.
• Experience in a B2B environment, particularly in manufacturing, plastics, or a related field, is a plus.
• Proven ability to achieve sales targets and generate new business.
• Proficiency in relevant software tools, including CRM platforms and Microsoft Office Suite.
• Self‑motivated and capable of working independently to drive results.

What We Offer

• Company profit share scheme.
• Free onsite parking.
• 25 days annual leave, plus UK Bank Holidays.
• Free eye tests.
• Employee Assistance Programme.
• Ongoing training and development opportunities.

Equality & Diversity

Cadillac Plastic is committed to equality of opportunity for all employees and applicants. We welcome applications from candidates of all backgrounds and can provide reasonable adjustments throughout the recruitment process where required.