At a Glance
- Tasks: Be the welcoming face of our Silverstone facility and manage front desk operations.
- Company: Join the innovative Cadillac Formula 1 ® Team, where ambition meets excellence.
- Benefits: Enjoy generous time off, industry-leading pension, and career development opportunities.
- Other info: Diverse and inclusive workplace with a commitment to sustainability and health.
- Why this job: Play a key role in shaping guest experiences at a cutting-edge Formula 1 team.
- Qualifications: Previous experience in guest services or administration, strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
The Cadillac Formula 1 ® Team is what happens when history, purpose and daring talent come together. Backed by TWG Global and GM, our team is uniquely positioned to disrupt Formula 1 ®, bringing a fresh perspective and an unrelenting drive for success. We have the energy of a start‑up, with the ideas and originality of a business that always wants to lead, never wants to follow. We’re building everything from the ground up, from a high‑performance car to an inclusive, values‑driven culture.
We show bold ambition. We combine leadership in innovation with excellence in execution. We are one team. We have the freedom to think differently, the opportunity to shape process and practice, an ego‑free environment where people thrive on being challenged by those around them. A historic name behind us. Career‑defining moments ahead. A New Chapter Begins. Fueled by bold ambition, play your part in getting us on the grid.
The Cadillac Formula 1 ® Team are seeking a Guest Experience Coordinator to be the welcoming face of our new Silverstone facility. The ideal candidate will manage the front desk operations while providing administrative support to various departments. This role is critical for ensuring smooth communication and coordination across the organization.
- Manage the reception area, greeting visitors and ensuring a friendly and professional atmosphere
- Ensure the Front of House security protocols are followed as per company policies and procedures
- Answer, screen, and forward incoming phone calls and email enquiries in an efficient manner
- Handle enquiries with a strong customer service mindset
- Assist with procurement and purchase administration as required
- Support various departments as needed with administrative duties
What do you need to bring to the team?
- Previous experience as a Guest Experience/Front of House professional or in an administrative role is preferred
- Strong interpersonal and communication skills
- Excellent organisational skills and attention to detail
- Ability to multitask and manage time effectively in a fast‑paced environment
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint)
- A welcoming and professional demeanour
- Ability to work both independently and as part of a team
The Cadillac Formula 1 ® Team challenges conventions and redefines success through bold ambition, cutting‑edge innovation, and an unwavering commitment to precision and excellence—on and off the track. This includes offering industry‑leading pension, generous time off and, as part of a global brand, huge potential for career development.
As an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy or maternity, race or ethnicity, religion or belief, gender identity or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
At The Cadillac Formula 1 ® Team, all Team Members are expected to actively support and uphold our policies and procedures, including those focused on Environmental responsibility, Sustainability initiatives, Inclusion and Health and Safety practices. Please note that additional security checks may be required as part of the recruitment process. This may include a background check covering a minimum of the past five years and a criminal record check.
Guest Experience Coordinator employer: Cadillac F1 Team
The Cadillac Formula 1 ® Team is an exceptional employer, offering a dynamic and inclusive work culture at our state-of-the-art Silverstone facility. With a strong focus on employee growth, we provide industry-leading benefits, generous time off, and the opportunity to be part of a pioneering team that values innovation and excellence. Join us in shaping the future of Formula 1 ® while enjoying a supportive environment where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Cadillac Formula 1. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show your personality! When you get an interview, let your passion for guest experience shine through. Share stories that highlight your skills and how you can contribute to the team’s bold ambition.
✨Tip Number 3
Be proactive! If you see an opportunity to improve processes or enhance guest experiences, don’t hesitate to share your ideas during interviews. It shows you're already thinking like a team player.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Cadillac Formula 1 family.
We think you need these skills to ace Guest Experience Coordinator
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style into your cover letter and CV. Remember, we’re looking for someone who can bring a welcoming vibe to our team.
Tailor Your Application:Make sure to tailor your application specifically for the Guest Experience Coordinator role. Highlight your previous experience in front-of-house or administrative roles, and showcase how your skills align with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors. A polished application reflects your attention to detail, which is super important for this role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our team there. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Cadillac F1 Team
✨Know the Team's Vision
Before your interview, dive deep into the Cadillac Formula 1 ® Team's mission and values. Understand their bold ambition and how they aim to disrupt the industry. This will help you align your answers with their vision and show that you're genuinely interested in being part of their journey.
✨Showcase Your Customer Service Skills
As a Guest Experience Coordinator, your role revolves around creating a welcoming atmosphere. Prepare examples from your past experiences where you excelled in customer service. Highlight situations where you managed difficult inquiries or created positive experiences for guests.
✨Demonstrate Organisational Prowess
The job requires excellent organisational skills. Be ready to discuss how you manage multiple tasks in a fast-paced environment. You could share specific tools or methods you use to stay organised, especially when handling front desk operations and administrative support.
✨Be Ready for Team Dynamics
The Cadillac Formula 1 ® Team values collaboration. Think of examples where you've successfully worked as part of a team. Emphasise your ability to thrive in an ego-free environment and how you contribute to a positive team culture, which is crucial for this role.
