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- Tasks: Support HR processes and manage employee relations cases with precision and care.
- Company: Join Cadent, a forward-thinking company committed to people and diversity.
- Benefits: Enjoy a competitive salary, annual bonus, flexible working, and generous holiday allowance.
- Why this job: Gain valuable HR experience while making a positive impact on colleague experiences.
- Qualifications: Organised, detail-oriented, and confident in handling sensitive information.
- Other info: Collaborative environment with strong career development and diverse employee communities.
The predicted salary is between 28800 - 43200 £ per year.
Support the people processes that help Cadent thrive. We have an exciting opportunity for an Employee Relations Case Administrator to join our People Services department on a 9 month fixed term contract basis! As our Employee Relations Case Administrator, you'll play a vital role in supporting our People Managers and Employee Relations Advisors to deliver fair, consistent and high quality case management administration across Cadent. This role isn’t just about administration though – it’s about providing trusted support, ensuring compliance, and helping to create a smooth, professional experience for our people managers navigating our ER processes.
Working within our HR Services function, you’ll provide administrative support for ER activities across absence, disciplinary and grievance. You will provide support to prepare documentation as well as maintain accurate case trackers and relevant management information. It’s a great opportunity to join a busy, collaborative environment where no two days are the same. You’ll work closely with multiple HR teams, and play an important role in supporting a positive colleague experience.
Why you’ll love this role:
- Case Administration – Support the people manager with end-to-end administration for absence, disciplinary and grievance cases, ensuring documentation and communications are timely and accurate.
- Stakeholder Support – Work closely with People Managers, advisors and trade union reps, providing clear updates and supporting meetings and hearings.
- Data & Tracking – Maintain ER trackers, monitor deadlines, chase actions and ensure case records are complete, accurate and compliant. Maintain accurate metrics for your daily activities.
- Documentation & Compliance – Produce letters of invitation and support the people manager in preparing case packs ensuring compliance with ACAS and Cadent policy.
- Continuous Improvement – Contribute ideas to improve processes, SOPs and ways of working within the ER team.
What you’ll bring:
- You’re organised, detail focused and confident managing sensitive information in a fast paced environment.
- Working towards CIPD Level 3 (or equivalent experience).
- Knowledge of ACAS guidelines, basic employment law and Cadent policy.
- Experience working in a busy HR and operational environment.
- Strong organisation and time management skills.
- Excellent written, verbal and listening communication.
- Ability to work confidentially with tact and discretion.
- Must demonstrate strong resilience and a consistently tenacious attitude.
- Strong relationship building skills and a collaborative approach.
- High attention to detail and accuracy in record keeping.
- Competence with SAP HR, SuccessFactors or OpenText (desirable).
- Strong Excel skills (PivotTables, VLOOKUP, COUNTIF, SUMIF).
- Ability to work independently and know when to seek guidance.
- London Based (desirable), flexibility to travel to depots and offices up to 5 times a week within the Network when required.
If you’re ready to build your ER expertise and play a key role in delivering fair, consistent and people focused processes across Cadent, apply now.
What’s In It for You:
- Annual bonus.
- Pension Scheme double matched up to a total of 18% of salary.
- 25 days holiday, plus statutory days, and an option to buy more.
- An extra day off each year to celebrate life’s special moments.
- Career development with funded learning options.
- Flexible working and strong ED&I commitments.
- Generous family policies and flexible benefits.
- Retail discounts, gym access, and more.
Diversity and Inclusion: We value diversity and are committed to being an equitable employer. Our employee communities — Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men’s Engagement Network (M.E.N) — can’t wait to welcome you!
Don’t meet every requirement? No problem! If you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – you may just be the right person for this role or other opportunities at Cadent.
Employee Relations Case Administrator employer: Cadent
Contact Detail:
Cadent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Case Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Cadent on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to employee relations. We can role-play with a friend or use online resources to get comfortable with the answers.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed sensitive information or complex cases in the past. This will demonstrate that we’re ready for the fast-paced environment at Cadent.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that we’re genuinely interested in joining the team.
We think you need these skills to ace Employee Relations Case Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in employee relations and HR. We want to see how your skills align with the role of Employee Relations Case Administrator, so don’t hold back!
Showcase Your Attention to Detail: Since this role involves a lot of documentation and compliance, it’s crucial to demonstrate your attention to detail. Use clear formatting and check for any typos or errors before hitting send. We love a polished application!
Highlight Your Communication Skills: As you’ll be working closely with people managers and advisors, it’s important to showcase your written and verbal communication skills. Share examples of how you’ve effectively communicated in previous roles to support your application.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status. Let’s get you on board!
How to prepare for a job interview at Cadent
✨Know Your ER Basics
Familiarise yourself with the key principles of Employee Relations, especially ACAS guidelines and basic employment law. This knowledge will not only help you answer questions confidently but also demonstrate your commitment to compliance and best practices.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational abilities, particularly in managing sensitive information and maintaining accurate records. Be ready to discuss how you've successfully tracked deadlines and actions in previous roles.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since the role involves supporting People Managers and advisors, showcasing your strong verbal and written communication skills during the interview is crucial.
✨Emphasise Collaboration
Be prepared to discuss your experience working in a team environment. Highlight instances where you've built relationships with colleagues or stakeholders, as this role requires a collaborative approach to support various HR teams effectively.