Reward Operations Officer in Coventry

Deliver the reward operations that underpin a fair and engaging colleague experience. As our Reward Operations Officer, you'll play a central role in delivering high quality reward activity across Cadent. This isn’t just about processing data or answering queries - it’s about ensuring our reward processes are accurate, well governed and provide a positive experience for colleagues, managers and HR partners. This is a permanent role based at Ansty Business Park, Coventry, where you’ll work closely with Reward Managers and wider HR teams to support the delivery of key reward processes. From annual pay and bonus cycles, recognition panels and job evaluation activity through to benefits administration and supplier management, you’ll bring structure, insight and attention to detail to everything you do. It’s an excellent opportunity for someone with reward or analytical experience who enjoys working at pace, partnering with stakeholders and contributing to reward activity that truly supports engagement and retention.

Why you’ll love this role

• Pay & Bonus Delivery - Support the end to end delivery of annual pay review and bonus processes, ensuring accuracy, governance and timely completion.
• Recognition Management - Own the monthly Cadent Congratulates recognition process, coordinating panels, communications and insight reporting.
• Query Resolution - Act as a key escalation point for reward related queries, providing clear guidance and identifying opportunities for process improvement.
• Benefits & Supplier Management - Support flexible benefits activity, manage supplier invoicing and ensure accurate reconciliation and budget oversight.
• Data & Insight - Prepare, validate and analyse reward data, producing insights to support sound decision making.
• Job Evaluation Support - Coordinate preparation, documentation and governance for job evaluation panels.
• Stakeholder Collaboration - Work closely with HR, Payroll, Finance, Communications and external suppliers to deliver consistent reward outcomes.

What you’ll bring

• Reward or Analytical Experience - Experience supporting reward, compensation or benefits activity within a complex organisation.
• Strong Numerical Skills - Advanced Excel capability with confidence interpreting, validating and presenting data.
• Process & Governance Focus - High attention to detail and commitment to accuracy, compliance and consistency.
• Stakeholder Confidence - Ability to engage with HR partners and managers, confidently explaining reward processes and outcomes.
• Problem Solving Mindset - Comfortable investigating issues, challenging assumptions and driving improvements.
• Supplier Interaction - Experience working with external providers and managing supplier processes (desirable).
• Continuous Improvement Approach - Interest in refining processes and enhancing the reward experience.

Benefits

• Annual bonus
• Pension Scheme double matched up to a total of 18% of salary
• 25 days holiday, plus statutory days, and an option to buy more
• An extra day off each year to celebrate life’s special moments
• Career development with funded learning options
• Flexible working and strong ED&I commitments
• Generous family policies and flexible benefits
• Retail discounts, gym access, and more

We value diversity and are committed to being an equitable employer. Don’t meet every requirement? No problem! If you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application. We support a healthy work-life balance and are open to flexible working options.

Diversity and Inclusion

We value diversity and are committed to being an equitable employer. Our employee communities - Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men’s Engagement Network (M.E.N) - can’t wait to welcome you!