Operations Manager

Lead delivery. Drive performance. Keep our operations moving safely and efficiently.

We're looking for two experienced and proactive Operational Delivery Managers to join our team across the East Midlands network.

These are permanent, full time roles with a strong site and office presence, including travel across the network up to five days per week. The role also includes a standby requirement.

Why you'll love this role

As an Operational Delivery Manager, you'll play a key role in leading replacement and planned works across the network, ensuring projects are delivered safely, efficiently, and compliantly.

You'll work closely with operational teams, delivery partners, and stakeholders to drive high standards of performance, improve operational delivery, and support excellent customer outcomes.

This is a high impact leadership role with responsibility for operational performance, safety, and programme delivery across a complex and fast paced environment.

What you’ll be doing

Lead operational delivery & programme execution

• Lead replacement and planned works across the network
• Ensure projects are delivered safely, efficiently, and in line with programme requirements

Oversee planning & performance

• Manage planning, design, and execution activities
• Work closely with internal teams and delivery partners to ensure effective scheduling and resourcing

Manage risk & ensure compliance

• Monitor operational performance and compliance activities
• Identify risks, resolve issues, and act as a key escalation point

Promote safety & operational excellence

• Ensure compliance with CDM, NRSWA, and health & safety regulations
• Promote a strong safety culture across teams and contractors

What you’ll bring

You’ll be a confident operational leader with strong stakeholder management skills and a passion for safe, efficient delivery. You’ll thrive in a fast paced environment and be comfortable leading performance across multiple operational activities.

Experience

• Strong experience in operational management within utilities, construction, or infrastructure environments
• Experience managing operational delivery, programme performance, and risk
• Experience working within regulated environments is beneficial
• Strong understanding of Safe Control of Operations with Authorising Engineer at SCO4 / SCO 5 Desirable

Skills

• Strong understanding of CDM, NRSWA, and health & safety regulations
• Excellent leadership and stakeholder engagement skills
• Strong problem solving and operational decision making capability
• Ability to drive improvements and manage operational performance
• Strong communication and collaboration skills

What’s In It for You

• Private Medical Insurance for you, your partner and your family via MyChoices with access to a 24 hour Bupa HealthLine
• 25 days’ holiday, plus 8 statutory days and an option to buy or sell holiday days
• An Annual Performance Bonus of up to 15% of your salary
• A generous pension scheme where the company double matches your contributions up to 12%
• A competitive salary reviewed each year against the market median salary for your role, skills, knowledge and experience
• Generous family policies and flexible benefits
• A free Employee Assistance Line where you can get support and advice on any of the challenges you’re facing, completely confidentially
• Support to help you cover the cost of professional membership subscriptions, course fees, books, examination fees and time off for study leave – so long as it’s relevant to your role
• Plus many more benefits that help you join the dots between your work and home life!

Diversity and Inclusion

We value diversity and are committed to being an equitable employer. Our employee communities – Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community and the Men’s Engagement Network (M.E.N) – can’t wait to welcome you!