6 Month Fixed-Term Contract Opportunity
Base Location: Hybrid between Cadent Head Office near Coventry (CV7 9JU) & Home – typically 2 days per week in the office, usually Tuesday & Thursdays
Job Purpose
To lead and develop a high-performing financial services team by providing expert coaching, mentoring, and knowledge sharing in core financial practices. The role is accountable for managing team performance, ensuring compliance with financial regulations and internal controls, and delivering high-quality financial services within agreed timelines and standards. The Financial Services Manager will drive continuous improvement, embed a culture of operational excellence and risk awareness, and foster an inclusive, customer-focused environment aligned with the organisation’s values.
Key Responsibilities Summary
• Train, coach, and mentor team members in financial operations, ensuring structured knowledge transfer and capability building.
• Manage individual and team performance, identifying development opportunities and promoting a collaborative, high-performing culture.
• Ensure compliance with financial governance, risk management, and internal control frameworks.
• Take ownership of service delivery across financial processes, ensuring accuracy, timeliness, and adherence to internal and external standards.
• Identify and implement process improvements and innovations to enhance financial efficiency and service quality.
• Lead and manage key financial systems and processes, ensuring data integrity and operational effectiveness.
• Deliver financial projects and objectives safely, on time, and within budget, with a strong focus on customer and stakeholder needs.
• Promote a culture of accountability, transparency, and continuous improvement through effective performance metrics.
• Build and maintain strong relationships with internal and external stakeholders, including auditors, regulators, and business partners.
• Champion diversity and inclusion, creating a respectful and supportive team environment.
Key Responsibilities
Responsible for a timely monthly close across Financial Services, ensuring accurate completion within agreed timetables & SLAs.
• Managing relationships with several stakeholders, developing positive relationships, ensuring that service and process objectives are agreed, and that performance is managed effectively to a high standard
• Development and management of end to end processes, providing an excellent customer experience.
• Development, management and maintenance of effective and aligned policies, processes and SOPs, providing a high-quality user experience whilst balancing operational effectiveness and control.
• Drive and support the delivery of change across Finance and the business, role-modelling new ways of working and owning the delivery of key outcomes to drive the improvement of long-term business capability.
• Responsible for the delivery of internal and external audits requirements. Including liaising with Financial reporting team on audit deliverables timeframes and dealing with additional queries from external audit provider.
• Holds Delegation of Authority for payment & customer refunds & approver of key processes with the team
• Responsible for ensuring BCM Testing is carried out on a period basis, providing review and Sign off. Includes understanding & management of full BCM plans within area of responsibility
• Manage team’s performance on a regular basis and address performance issues where applicable
• Drive & report on KPIs to Head of Financial Services, escalating any issues as required.
• Proactively build own knowledge of RIIO and its associated impact on the industry and the business in order to support key decisions
• Genuinely values others input and ideas and challenges siloes or siloed thinking
• Identifies and focuses on things that matter most to stakeholders
• Positions self clearly as leader: Walks the talk – does what they encourage others to do
Skills and Experience
Qualifications
Role requires fully qualified accountant (CIMA, ACCA, ACA) or equivalent professional experience
Practical Experience
• Reporting financial information
• Accounting and reporting pronouncement
• Governance, risk & internal control frameworks
• Transaction and close process management
• Business acumen
• Customer focus
• Stakeholder management
At Cadent, we’re thrilled to be part of the future of UK energy!
We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.
We’re making a difference through innovation and new ways of working. Together, we’re shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do.
What’s In It for You
Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that’s why we’re committed to supporting our people to get the best out of themselves. For this role, we offer:
- Private Medical Insurance for you, your partner and your family available through MyChoices, our flexible benefits programme, with access to a 24 hour Bupa HealthLine
- 25 days’ holiday, plus 8 statutory days and an option to buy or sell holiday days
- An Annual Performance Bonus of up to 15% of your salary
- A generous pension scheme where the company double matches your contributions up to 12% i.e. if you contribute 6% a month, the company will contribute 12%
- A competitive salary that’s reviewed each year against the market median salary for your role, skills, knowledge and experience
- Generous family policies and flexible benefits
- A free Employee Assistance Line where you can get support and advice on any of the challenges you’re facing, completely confidentially
- Support to help you cover the cost of professional membership subscriptions, course fees, books, examination fees and time off for study leave – so long as it’s relevant to your role
- Plus many more benefits that help you join the dots between your work and home life!
We support a healthy work-life balance and are open to flexible working options.
Diversity and Inclusion
Don’t meet every requirement? No problem! If you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – you may just be the right person for this role or other opportunities at Cadent.
We value diversity and are committed to being an equitable employer. Our employee communities – Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) – can’t wait to welcome you!
What’s next?
To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website at Home | Cadent (cadentgas.com)
Be part of something big. Help shape the future of gas for generations to come.
Financial Services Manager employer: Cadent Gas
Cadent Gas is an exceptional employer, offering a dynamic work environment in Coventry where you can make a significant impact on the UK's energy landscape. With structured training options, generous holiday allowances, and a supportive culture that prioritises family-friendly policies, employees are empowered to grow and thrive in their careers while enjoying a competitive benefits package, including an annual bonus and pension scheme.
