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- Tasks: Support HR processes and manage employee relations cases with precision and care.
- Company: Join Cadent, a leader in the energy sector committed to innovation and sustainability.
- Benefits: Enjoy competitive pay, annual bonuses, flexible working, and generous holiday allowances.
- Why this job: Gain valuable HR experience while making a positive impact on employee relations.
- Qualifications: Organised, detail-oriented, and working towards CIPD Level 3 or equivalent.
- Other info: Be part of a diverse team dedicated to shaping a greener future.
The predicted salary is between 30000 - 40000 £ per year.
Support the people processes that help Cadent thrive. We have an exciting opportunity for an Employee Relations Case Administrator to join our People Services department on a 9-month fixed term contract basis! As our Employee Relations Case Administrator, you'll play a vital role in supporting our People Managers and Employee Relations Advisors to deliver fair, consistent and high-quality case management administration across Cadent. This role isn’t just about administration though - it’s about providing trusted support, ensuring compliance, and helping to create a smooth, professional experience for our people managers navigating our ER processes.
Working within our HR Services function, you’ll provide administrative support for ER activities across absence, disciplinary and grievance. You will provide support to prepare documentation as well as maintaining accurate case trackers and relevant management information. It’s a great opportunity to join a busy, collaborative environment where no two days are the same. You’ll work closely with multiple HR teams, and play an important role in supporting a positive colleague experience.
Why you’ll love this role:
- Case Administration - Support the people manager with end to end administration for absence, disciplinary and grievance cases, ensuring documentation and communications are timely and accurate.
- Stakeholder Support - Work closely with People Managers, advisors and trade union reps, providing clear updates and supporting meetings and hearings.
- Data & Tracking - Maintain ER trackers, monitor deadlines, chase actions and ensure case records are complete, accurate and compliant. Maintain accurate metrics for your daily activities.
- Documentation & Compliance - Produce letters of invitation and support the people manager in preparing case packs ensuring compliance with ACAS and Cadent policy.
- Continuous Improvement - Contribute ideas to improve processes, SOPs and ways of working within the ER team.
What you’ll bring:
- You’re organised, detail focused and confident managing sensitive information in a fast-paced environment.
- Working towards CIPD Level 3 (or equivalent experience).
- Knowledge of ACAS guidelines, basic employment law and Cadent policy.
- Experience working in a busy HR and operational environment.
- Strong organisation and time management skills.
- Excellent written, verbal and listening communication.
- Ability to work confidentially with tact and discretion.
- Must demonstrate strong resilience and a consistently tenacious attitude.
- Strong relationship building skills and a collaborative approach.
- High attention to detail and accuracy in record keeping.
- Competence with SAP HR, SuccessFactors or OpenText (desirable).
- Strong Excel skills (PivotTables, VLOOKUP, COUNTIF, SUMIF).
- Ability to work independently and know when to seek guidance.
- London Based (desirable), flexibility to travel to depots and offices up to 5 times a week within the Network when required.
If you’re ready to build your ER expertise and play a key role in delivering fair, consistent and people-focused processes across Cadent, apply now.
Interviews will be on Wednesday 1st April and will be held face to face.
What’s In It for You:
- Annual bonus.
- Pension Scheme double matched up to a total of 18% of salary.
- 25 days holiday, plus statutory days, and an option to buy more.
- An extra day off each year to celebrate life’s special moments.
- Career development with funded learning options.
- Flexible working and strong ED&I commitments.
- Generous family policies and flexible benefits.
- Retail discounts, gym access, and more.
We support a healthy work-life balance and are open to flexible working options.
Diversity and Inclusion:
Don’t meet every requirement? No problem! If you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application - you may just be the right person for this role or other opportunities at Cadent. We value diversity and are committed to being an equitable employer.
What’s next?
To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website.
Employee Relations Case Administrator employer: Cadent Gas
Contact Detail:
Cadent Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Case Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Cadent on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Cadent’s values and recent projects. This shows you’re genuinely interested and helps you connect your skills to what they need.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. It’ll help you feel more confident and refine your answers, especially around those tricky ER scenarios.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Employee Relations Case Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Employee Relations Case Administrator role. Highlight relevant experience, especially in HR and case management, and don’t forget to mention any knowledge of ACAS guidelines or employment law!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role at Cadent and how your skills align with what we’re looking for. Keep it professional but let your personality show through!
Showcase Your Attention to Detail: As this role requires high accuracy in documentation and record-keeping, make sure to demonstrate your attention to detail in your application. Double-check for typos and ensure all information is correct before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Cadent Gas
✨Know Your ER Basics
Familiarise yourself with ACAS guidelines and basic employment law. This knowledge will not only help you answer questions confidently but also demonstrate your commitment to compliance and best practices in employee relations.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed sensitive information and maintained accurate records in previous roles. Highlighting your attention to detail and organisational prowess will resonate well with the interviewers, especially for a role that requires meticulous case management.
✨Be Ready to Discuss Stakeholder Support
Think about times when you've worked closely with managers or team members to support processes. Be prepared to discuss how you communicated updates and facilitated meetings, as this role involves collaboration with various stakeholders.
✨Demonstrate Continuous Improvement Mindset
Come equipped with ideas on how to improve processes within the Employee Relations team. Showing that you're proactive and willing to contribute to enhancements will set you apart as a candidate who is not just looking to fill a role but to make a positive impact.