At a Glance
- Tasks: Lead a team to deliver exceptional customer service and resolve issues on-site.
- Company: Cadent Gas, a leader in the gas industry focused on customer satisfaction.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Join a dynamic team dedicated to improving community relationships.
- Why this job: Make a real difference in customer experiences while leading a passionate team.
- Qualifications: Experience in customer service and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Cadent Gas in Ellesmere Port is seeking a Customer Experience Supervisor to lead a team of 5-6 Customer Liaison Officers.
You will supervise day-to-day coaching, ensure consistent, compassionate service and resolve customer issues on site during works programmes.
This frontline leadership role combines people development with field delivery, building strong relationships with local residents and internal planning teams to improve customer outcomes and satisfaction.
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We think you need these skills to ace On-Site Customer Experience Lead in Ellesmere Port
Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Time Management
Leadership Skills
Customer Service
