Streetworks & Reinstatement Manager

• Promotes a positive safety culture through visible proactive, consistent and influential behaviours

• Maximise opportunities to apply process improvement and best practice methodologies (where appropriate)

to improve process efficiency

• Actively demonstrate and promote the Cadent Values, and positively contribute to a customer- oriented

approach

• Design and monitor appropriate metrics to ensure effective performance and continuous

improvement in the work of the team

• Manage and build excellent relationships with internal and external stakeholders

• Understand the difference between diversity and inclusion and what is meant by creating an inclusive, The role holder will be accountable for:

• Leading and managing strategic and tactical responses to Streetworks and Stakeholder challenges

and opportunities which have significant Reputational, Commercial and regulatory dimensions

• Managing over £1m of fines, permitry-related costs, including the negotiation of them with third

parties

• Managing the reinstatement performance, inspection, coring and defects

• Ensuring that we deliver in-line with regulations and collect the necessary data to support regulatory

reporting and the application of the uncertainty mechanisms provided in RIIO-2

• Accountable for the Streetworks process within the Network, ensuring any issues are resolved

effectively and areas for improvements / innovations are embedded successfully

• Accountable for noticing and perimetry compliance

• Engaging and working with the other Network Leads to ensure a consistent response to new permit

and legislation consultations

• Leading permit schemes and new legislation consultations

• Accountable for strategy development and ongoing engagement with Highways Authorities (HAs)

• Accountable for ensuring all defects are resolved in a timely and appropriate manner

• Addressing and resolving escalated complaints / challenges

• Accountable for the development / production of Network specific MI

• Cadent lead for key working groups such as; Highways Authority and Utilities Committee (HAUC) /

National Joint Utilities Group (NJUG) / Highways Authority (HA) interface meetings where required

• Developing a stable reinstatement back-office process, ensuring that all day-to-day targets are met, with

accurate data from Cadent’s systems

• Ensuring that contractual obligations are met with our Local Delivery Partners (LDPs), to ensure performance is

monitored through meetings and accurate data

• Providing high level reporting on Streetworks and reinstatement performance and develop action plans for poor

performing processes

• Developing robust coring schemes are implemented with our contract staff to ensure compliance around

legislation

• Ensuring that our pipeline of collaborative works is healthy through good dialogue and interfaces with other

• HNC / NVQ or equivalent in an engineering discipline

• NRSWA Supervisor Certification

• Valid UK Driving Licence

• Safety qualification (such as NEBOSH, IOSH Certificate) (desirable)

Practical Experience

• Significant knowledge of appropriate legislation, policy and procedures; including NRSWA and TMA

• Strong people management and leadership skills

• Strong interpersonal and communication skills, capable of influencing at senior levels, and gaining

support/commitment from a wide operational group

• Extensive experience of an operational or contractor environment

• Strong problem-solving skills

• Able to articulate and present materials to a wide audience at senior levels

• Gravitas at all levels