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- Tasks: Lead a dynamic collections team and drive performance in a fast-paced environment.
- Company: Join a 5-star rated, rapidly growing UK debt recovery agency.
- Benefits: Competitive salary, performance bonuses, and exciting team incentives.
- Why this job: Make a real impact while developing your leadership skills in a thriving business.
- Qualifications: 5-7 years in credit control or debt collection with leadership experience.
- Other info: Great opportunities for career progression as the company scales.
The predicted salary is between 45000 - 55000 £ per year.
Our client is a 5-star rated, fast-growing UK debt recovery agency. They are seeking an experienced Collections Manager to lead their collections team, drive performance, maintain compliance, and support the next phase of structured growth. This is a leadership role requiring strong commercial awareness, operational control, and the ability to deliver consistent recovery results.
Key Responsibilities
- Performance and Revenue:
- Oversee daily collections activity across all live ledgers.
- Drive recovery rates, fee yield, and case lifecycle efficiency.
- Monitor individual and team KPIs.
- Contribute toward achieving monthly revenue targets.
- Lead, motivate and develop a team of collectors.
- Conduct regular 1-2-1 reviews and manage performance.
- Support recruitment and onboarding where required.
- Maintain a professional, accountable culture.
- Ensure all activity aligns with UK debt recovery regulations, GDPR and industry best practice.
- Work with Quality Assurance on file audits and complaint management.
- Maintain high professional and ethical standards.
- Review complex or escalated matters.
- Support key client relationships where required.
- Provide guidance on escalation and pre-legal strategy.
- Proactively explore fee earning opportunities to increase revenue.
Experience Required:
- Minimum 5 – 7 years' experience in credit control, debt collection or credit management.
- Prior leadership, training or supervisory experience.
- Strong understanding of UK collections compliance.
- Proven ability to manage performance and improve recovery outcomes.
- Commercially aware and KPI-driven.
What's On Offer:
- £45,000 – £55,000 basic salary.
- Performance-based bonus.
- Leadership responsibility within a growing business.
- Opportunity to progress as the company scales.
- Team nights out and incentives.
Collections Manager in Sidcup employer: Caddy Group Limited
Contact Detail:
Caddy Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Manager in Sidcup
✨Tip Number 1
Network like a pro! Get out there and connect with people in the debt recovery industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on a Collections Manager role!
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, highlight your experience in leading teams and driving performance. Share specific examples of how you've motivated your team to hit those KPIs and achieve revenue targets.
✨Tip Number 3
Prepare for interviews by brushing up on UK debt recovery regulations and compliance standards. Be ready to discuss how you’ve maintained high professional and ethical standards in your previous roles. This will show that you’re not just a numbers person, but also someone who values integrity.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Collections Manager gig. Plus, it’s a great way to show your enthusiasm for joining a fast-growing agency like ours. Let’s get you that dream job!
We think you need these skills to ace Collections Manager in Sidcup
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Collections Manager role. Highlight your experience in credit control and debt collection, and don’t forget to showcase your leadership skills. We want to see how you’ve driven performance and improved recovery outcomes in your previous roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your understanding of UK collections compliance and how you can contribute to maintaining high professional standards. Let us know what makes you tick!
Showcase Your Achievements: When filling out your application, be sure to include specific examples of your achievements. Whether it’s hitting revenue targets or leading a successful team, we love to see quantifiable results. Numbers speak louder than words, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at Caddy Group Limited
✨Know Your Numbers
As a Collections Manager, you'll need to demonstrate your understanding of KPIs and performance metrics. Brush up on your knowledge of recovery rates, fee yields, and case lifecycle efficiency. Be ready to discuss how you've driven these metrics in your previous roles.
✨Showcase Your Leadership Skills
This role requires strong leadership abilities, so prepare examples of how you've motivated and developed teams in the past. Think about specific instances where you conducted 1-2-1 reviews or managed performance issues, and be ready to share these stories.
✨Understand Compliance Inside Out
Familiarise yourself with UK debt recovery regulations and GDPR. Be prepared to discuss how you've ensured compliance in your previous positions and how you would maintain high professional and ethical standards in this new role.
✨Be Client-Focused
The role involves supporting key client relationships, so think about how you've handled complex or escalated matters before. Prepare to discuss your approach to client management and how you've explored fee-earning opportunities to boost revenue.