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- Tasks: Manage customer communications and optimise the online shopfront for a 5-star experience.
- Company: Leading online competition operator in the UK with a focus on customer satisfaction.
- Benefits: Hybrid working arrangements, flexible hours, and a supportive team environment.
- Why this job: Join a dynamic team and enhance user experiences while enjoying flexibility.
- Qualifications: Prior customer service experience and a willingness to work evenings and weekends.
- Other info: Interest in golf is a bonus but not essential.
The predicted salary is between 28800 - 43200 £ per year.
A leading online competition operator in the UK is seeking a Customer Service Representative to ensure a 5-star user experience. This role includes responsibilities such as managing customer communications, communicating with vendors, and optimizing the online shopfront.
Ideal candidates will have prior customer service experience and a willingness to work flexible hours, including evenings and weekends. Interest in golf is a plus but not essential. This role offers hybrid working arrangements, allowing for a blend of office and remote work.
Hybrid 5★ Customer Experience Specialist in Stamford employer: Caddy Comps
Contact Detail:
Caddy Comps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid 5★ Customer Experience Specialist in Stamford
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to customer service. We want to see you shine by showing how your experience aligns with their mission.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to refine your answers. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Hybrid 5★ Customer Experience Specialist in Stamford
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous customer service experience in your application. We want to see how you've gone above and beyond to create a 5-star experience for customers!
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tweak your CV and cover letter to reflect the specific skills and experiences that match our job description. It shows us you’re genuinely interested!
Be Flexible and Open-Minded: Since this role involves flexible hours, let us know about your availability. If you're open to working evenings and weekends, we’d love to hear it! Flexibility is key in providing top-notch customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Caddy Comps
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to share specific examples from your past experiences. Think about times when you turned a negative situation into a positive one, as this will show your problem-solving abilities.
✨Familiarise Yourself with the Company
Do some research on the online competition operator and their services. Understanding their brand and values will help you tailor your answers and demonstrate your genuine interest in the role.
✨Prepare for Flexibility Questions
Since the role requires flexible hours, be prepared to discuss your availability. Think about how you can manage your time effectively and be ready to explain how you can adapt to the needs of the business.
✨Show Enthusiasm for Golf (If You Can)
While an interest in golf isn't essential, if you have it, don’t hesitate to mention it! It can help you connect with the interviewers and show that you’re a good cultural fit for the team.
