Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Own winner communication and optimise our online shopfront for a stellar user experience.
- Company: Join Caddy Comps, the UK's top golf competition website with a vibrant culture.
- Benefits: Enjoy a competitive salary, team discounts, and an epic office filled with snacks and games.
- Why this job: Be part of a rapidly growing business and create memorable experiences for our customers.
- Qualifications: Prior customer service experience and a passion for delivering 5-star experiences.
- Other info: Flexible hours with evening and weekend shifts; golf interest is a plus!
The predicted salary is between 30000 - 42000 £ per year.
Due to ongoing growth, Caddy Comps, the UK's leading Golf competition website, are looking for a Community Associate to support in maintaining our 5* user experience at scale! The ideal candidate will be passionate about customer experience and excited to own this pivotal area of a rapidly scaling business. They will take an interest in optimising processes and will be up to date with the best tools on the market to do so! They will likely take an interest in other areas of the business such as logistics, digital marketing and will be technically savvy and open to adopting new technology.
Tasks
- Ownership of end to end winner communication
- Communication with vendors & suppliers
- Optimisation of our visual merchandising and online shopfront
Requirements
- Prior customer service experience with a passion for creating 5* memorable experiences for customers!
- Willing to work flexible hours with evening and weekend shifts required.
- Experience/interest in Golf preferred
Benefits
- Competitive salary
- Team discounts on Golf Equipment
- Epic office environment with snacks, games, putting green and more.
Contact Detail:
Caddy Comps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community/Customer Service Associate (Operations)
✨Tip Number 1
Get to know the company! Before your interview, dive into Caddy Comps' website and social media. Understanding their values and community will help you connect better during your chat.
✨Tip Number 2
Show off your passion for customer experience! Think of specific examples where you've created memorable moments for customers. This will demonstrate that you're not just about the job, but genuinely care about making a difference.
✨Tip Number 3
Be ready to discuss tech! Since they’re looking for someone who’s technically savvy, brush up on the latest tools in customer service and be prepared to share how you’ve used them to optimise processes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Caddy Comps!
We think you need these skills to ace Community/Customer Service Associate (Operations)
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, let us see your enthusiasm for creating those 5-star experiences! Share specific examples from your past roles where you’ve gone above and beyond for customers.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the job description. We want to see how your background aligns with our needs at Caddy Comps!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role!
How to prepare for a job interview at Caddy Comps
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills before the interview. Think about your past experiences and be ready to share specific examples of how you've created memorable experiences for customers. This will show that you're passionate about delivering a 5-star service!
✨Get Familiar with Golf
Since Caddy Comps is all about golf, it’s a good idea to have some knowledge about the sport. Whether it's understanding the basics or being aware of popular competitions, showing that you have an interest in golf can really set you apart from other candidates.
✨Show Off Your Tech Savvy Side
The role requires someone who is technically savvy and open to new tools. Be prepared to discuss any relevant software or platforms you've used in previous roles. If you know about tools that can optimise processes, definitely mention them!
✨Flexibility is Key
Caddy Comps needs someone who can work flexible hours, including evenings and weekends. Be honest about your availability and express your willingness to adapt. This shows that you're committed and ready to jump in when needed!