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- Tasks: Lead the retail team, drive sales, and create a world-class guest experience.
- Company: Join Cadbury World, one of the UK's busiest attraction stores, known for delighting customers.
- Benefits: Enjoy discounts on LEGO, free attraction tickets, private medical insurance, and more!
- Why this job: Shape retail strategy in a fun environment while developing your leadership skills.
- Qualifications: Proven track record in retail management, strong analytical skills, and team development experience.
- Other info: Full-time role with flexible hours, including weekends and bank holidays.
The predicted salary is between 43200 - 72000 £ per year.
Lead the retail team here at Cadbury World where commercial focus meets customer delight! We are looking for a results-driven Senior Retail Manager to shape the retail strategy at Cadbury World. From visual merchandising to product launches and revenue targets, this is your chance to lead one of the UK's busiest attraction stores and create a world-class experience for every guest.
What you'll do:
- Own and deliver the retail strategy, driving sales and shaping guest experience.
- Lead, train and develop a large team across multiple retail zones.
- Optimise performance through creative merchandising, pricing and promotions.
- Partner with our retail suppliers (including Mondelez) to deliver bold, unique products.
- Use data to track success, forecast sales and plan stock and staffing.
- Oversee daily operations, staffing and performance across all retail units.
- Ensure PCI compliance, food safety and all health and safety standards.
- Collaborate with other departments to maximise impact and seasonal success.
- Deliver engaging retail spaces that react to guest trends and weather patterns.
- Manage budgets, reduce shrinkage, and own profit margins.
This is a full-time, permanent role, working any 5 days out of 7. This will include weekends and bank holidays on a roster basis.
Qualifications & Experience:
- Commercially minded, with a strong track record of hitting revenue goals.
- Highly experienced in leading large-scale retail operations.
- Skilled in forecasting, sales analysis and budget control.
- Knowledge of stock management, supplier partnerships and cost control.
- Confident coaching and developing teams to hit guest experience targets.
- Able to turn retail insights into action fast.
- Up to date with food safety, health & safety and PCI standards.
- Experienced with POS systems, retail tech and promotions tracking.
- Creative with store layout and product placement to maximise sales.
- Resilient, people-focused and great under pressure.
Benefits:
- 40% off LEGO online and 25% discount in our retail shops and restaurants.
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year.
- Enjoy the Ride Pass - giving you and 5 others a Merlin annual pass.
- Private medical insurance - single cover.
- Discounted rates at Merlin hotels all over the world.
- Employee pricing up to 55% off cinema tickets.
Senior Retail Manager in Birmingham employer: Cadbury World
Contact Detail:
Cadbury World Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Retail Manager in Birmingham
✨Tip Number 1
Familiarise yourself with Cadbury World's brand and values. Understanding their mission to create a delightful customer experience will help you align your vision for the retail strategy, making you a more attractive candidate.
✨Tip Number 2
Network with current or former employees of Cadbury World. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Stay updated on retail trends and innovations, especially in the food and beverage sector. Being able to discuss recent developments and how they could apply to Cadbury World will demonstrate your proactive approach and industry knowledge.
✨Tip Number 4
Prepare specific examples of how you've successfully led teams and driven sales in previous roles. Highlighting your achievements in a similar context will showcase your capability to excel as a Senior Retail Manager.
We think you need these skills to ace Senior Retail Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail management, particularly in leading large teams and achieving revenue goals. Use specific examples that demonstrate your commercial mindset and ability to drive sales.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating exceptional guest experiences and how your skills align with the role. Mention your experience with visual merchandising and product launches, as well as your ability to optimise performance through creative strategies.
Showcase Relevant Experience: When detailing your work history, focus on roles where you have successfully managed retail operations, trained teams, and collaborated with suppliers. Highlight any achievements related to sales analysis, budget control, and stock management.
Demonstrate Your Leadership Skills: Provide examples of how you've coached and developed teams in previous roles. Discuss your approach to leading under pressure and how you ensure compliance with health and safety standards, as these are crucial for the Senior Retail Manager position.
How to prepare for a job interview at Cadbury World
✨Showcase Your Commercial Acumen
Be prepared to discuss your previous experiences in driving sales and achieving revenue goals. Highlight specific strategies you've implemented that led to measurable results, as this role requires a strong commercial focus.
✨Demonstrate Leadership Skills
Since you'll be leading a large team, share examples of how you've successfully trained and developed staff in the past. Discuss your approach to coaching and motivating teams to enhance guest experience and meet performance targets.
✨Familiarise Yourself with Retail Trends
Research current trends in retail, especially within the attractions sector. Be ready to discuss how you would adapt merchandising and product offerings based on guest preferences and seasonal changes, showcasing your ability to react quickly to insights.
✨Prepare for Operational Questions
Expect questions about daily operations, stock management, and budget control. Think of examples where you've optimised performance or reduced shrinkage, and be ready to explain how you ensure compliance with health and safety standards.
