Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Inspire students through engaging talks and workshops at Cadbury World.
- Company: Join the iconic Cadbury World team and shape educational experiences.
- Benefits: Enjoy discounts, free attraction tickets, and employee perks.
- Why this job: Make a real impact on future chocolate explorers in a fun environment.
- Qualifications: Experience in education or visitor attractions with strong communication skills.
- Other info: Full-time role with opportunities for growth and creativity.
The predicted salary is between 30000 - 42000 £ per year.
What you\\\’ll bring to the team
Ready to inspire the next generation of chocolate explorers?
We’re looking for a creative and hands-on Education and Heritage Centre Manager to join the Cadbury World team. You’ll oversee our Education Centre and the Bournville Experience heritage zone, helping shape the future of one of the UK’s most iconic attractions.
What you’ll do:
- Lead and support the Education Team to deliver brilliant talks and workshops for schools and educational groups.
- Manage the booking process and maximise school visits to fill our education spaces.
- Take ownership of heritage displays, collating artefacts and curating engaging stories that bring Cadbury history to life.
- Ensure all education rooms are safe, clean, technically sound and guest-ready every day.
- Monitor guest feedback and drive continuous improvement across talks, workshops and heritage experiences.
- Recruit, train and develop the Education Team, ensuring everyone has the tools and confidence to deliver magic.
- Collaborate with other departments across Cadbury World to support attraction-wide success.
- Handle education guest complaints in line with policy, turning challenges into opportunities for better experiences.
- Develop and deliver new heritage talks and tours, making our story more accessible and exciting for every visitor.
This is a full-time, permanent role, working Monday to Friday. This will include an ad hoc weekend day for heritage work.
Qualifications & Experience
- Graduate calibre with experience in an educational or visitor attraction setting.
- Strong public speaking and communication skills.
- Business and commercial awareness in a consumer environment.
- Confident with Microsoft Office (Excel, PowerPoint, Word).
- Experience with booking systems desirable.
- Skilled at motivating, guiding and developing teams to reach their full potential.
- Strong accountability, organisational skills and attention to detail.
- Knowledge of Health & Safety responsibilities and risk management.
Benefits
- 40% off LEGO online
- 25% discount in our retail shops and restaurants
- Merlin Magic Pass – giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Enjoy the Ride Pass – giving you and 5 others a Merlin annual pass
- Discounted rates at Merlin hotels all over the world
- Employee pricing up to 55% off cinema tickets
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at gatewayuk.recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range
From GBP £30,000.00/Yr.
#J-18808-Ljbffr
Education Manager employer: Cadbury World
Contact Detail:
Cadbury World Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Education Manager
✨Tip Number 1
Get to know the company inside out! Research Cadbury World and its values, especially their approach to education and heritage. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus when applying for jobs.
✨Tip Number 3
Prepare for the interview by practising common questions related to education management and public speaking. Think about how you can showcase your experience in leading teams and delivering engaging talks, as these are key for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it’s a great way to reiterate why you’d be a perfect fit for the Education Manager role.
We think you need these skills to ace Education Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for education and heritage shine through! We want to see how excited you are about inspiring the next generation and bringing Cadbury's history to life.
Tailor Your CV: Make sure your CV highlights relevant experience in educational settings or visitor attractions. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your public speaking and team management abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Education Manager role. Share specific examples of how you've led teams or improved guest experiences in the past – we want to hear your story!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Cadbury World
✨Know Your Cadbury History
Dive deep into the history of Cadbury and its heritage. Understand key milestones, products, and the impact of the brand on the community. This knowledge will not only impress your interviewers but also help you connect your passion for education with the rich stories behind the brand.
✨Showcase Your Public Speaking Skills
As an Education Manager, strong public speaking is crucial. Prepare a short presentation or talk about a topic related to education or heritage that excites you. This will demonstrate your ability to engage an audience and showcase your communication skills right from the start.
✨Prepare for Team Management Questions
Expect questions about team dynamics and leadership. Think of examples where you've successfully motivated or developed a team. Be ready to discuss your approach to training and how you handle challenges within a team setting, as this role requires strong leadership skills.
✨Understand the Booking Process
Familiarise yourself with booking systems and processes, as managing school visits is a key part of the role. If possible, research common challenges in educational bookings and think of solutions. This will show your proactive approach and readiness to tackle the responsibilities of the position.