Vehicle Service Evaluation and Repair Engineer (SERP)

Vehicle Service Evaluation and Repair Engineer (SERP)

Full-Time 28000 - 35000 £ / year (est.) No working from home possible
CAD-IT Ltd

At a Glance

  • Tasks: Evaluate and improve service processes for new vehicles in a collaborative team.
  • Company: Join a leading automotive OEM with a focus on innovation and teamwork.
  • Benefits: Enjoy private medical insurance, generous leave, and mental health support.
  • Other info: Dynamic environment with excellent career progression opportunities.
  • Why this job: Kickstart your career in automotive design while making a real impact.
  • Qualifications: Mechanical or Automotive Engineering degree or relevant experience required.

The predicted salary is between 28000 - 35000 £ per year.

Are you a Mechanical or Automotive Engineer eager to begin your career within a leading automotive OEM environment? A Master Technician looking to take your workshop expertise and apply it to the development of service and repair processes for new vehicles? Do you have hands-on vehicle experience and an interest in how technical documentation and repair strategies are created upstream?

CAD-IT has an exciting opportunity for a Service Evaluation & Repair Process (SERP) Engineer to join a friendly, collaborative team supporting a well-known Automotive OEM. This role offers the chance to work within an established upstream service environment, developing, writing, and delivering technical documentation. It’s an ideal entry point for Graduate engineers or experienced technicians looking to transition into the automotive design and manufacturing industry.

Role Details:
  • Undertaking virtual service assessments of new vehicle and powertrain designs with a view to ensuring serviceability in line with customer requirements.
  • Generating technical reports based upon these assessments and working with Service specialists to feedback potential serviceability issues to the vehicle designers.
  • Representing the Service organisation to the design engineering communities and project-managing SERP participation in the product development lifecycle.
  • Provide support for special tool development.
Person Specification:
  • Vehicle workshop experience is key. SERP analysis involves replicating workshop service operations in a digital engineering environment. Having a feel for realistic work parameters in service operations is a must.
  • Excellent communication and customer facing skills are essential – you will be working directly with our customers.
  • A tenacious and can-do approach is imperative, as well as a consideration for health and safety, risks and accessibility.
  • Excellent computer skills are important and experience of working in the 3D digital environment is helpful. Use of CAD and CAD visualisation tools are an important part of the day-to-day role of a SERP Engineer. We will provide training on all Technical Authoring software if needed!
  • First class organisational and project management skills; your responsibilities will include understanding and implementing how your work will interact with a vehicle programme’s product development lifecycle.
  • Degree or relevant/applicable experience.
  • Full Driving License.
  • While not essential, creating and delivering presentations to the customer would be a great skill to bring to the role.

Why CAD-IT? We are passionate about innovation and work collaboratively to give our very best to our staff and customers. Job satisfaction, wellbeing and career progression are top of our list for our employees. Joining our dynamic, ambitious and friendly team you'll be empowered to fulfil your potential and be part of an inclusive culture that values diversity and rewards innovation, hard work, integrity, and merit.

We have an excellent Company Benefits package that focuses on employee rewards and wellbeing:

  • Private Medical Insurance with Vitality Health
  • Stakeholder pension
  • 25 days annual leave + bank holidays
  • Long Service Award scheme
  • Subsidised optical care
  • Enhanced Maternity Pay
  • CAD-IT Mental Health & Wellbeing Support Group

Vehicle Service Evaluation and Repair Engineer (SERP) employer: CAD-IT Ltd

CAD-IT is an exceptional employer that prioritises innovation and employee wellbeing, making it an ideal place for Mechanical or Automotive Engineers to thrive. With a collaborative work culture, comprehensive benefits including private medical insurance and generous leave policies, and ample opportunities for career progression, employees are empowered to reach their full potential in a supportive environment. Join our dynamic team and contribute to the exciting world of automotive design and manufacturing while enjoying a rewarding and fulfilling career.

CAD-IT Ltd

Contact Details:

CAD-IT Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Vehicle Service Evaluation and Repair Engineer (SERP)

Tip Number 1

Network like a pro! Reach out to your connections in the automotive industry, attend events, and join relevant online groups. You never know who might have the inside scoop on job openings or can refer you directly.

Tip Number 2

Prepare for interviews by researching the company and its products. Understand their values and how they align with your skills as a Mechanical or Automotive Engineer. This will help you stand out and show you're genuinely interested in the role.

Tip Number 3

Practice your communication skills! Since you'll be working closely with customers and design teams, being able to articulate your thoughts clearly is crucial. Consider mock interviews or even chatting with friends about your experiences.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.

We think you need these skills to ace Vehicle Service Evaluation and Repair Engineer (SERP)

Mechanical Engineering
Automotive Engineering
Technical Documentation
Service Evaluation
Repair Processes
Virtual Service Assessments
Technical Reporting

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Vehicle Service Evaluation and Repair Engineer role. Highlight any hands-on vehicle experience and relevant projects you've worked on, as we love to see how you can bring your workshop expertise into our team.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this opportunity at CAD-IT and how your background in mechanical or automotive engineering makes you a great fit. We want to see your passion for the automotive industry and your eagerness to contribute to our collaborative environment.

Show Off Your Communication Skills:Since you'll be working directly with customers and design teams, it's crucial to demonstrate your excellent communication skills. In your application, mention any experiences where you've successfully communicated complex ideas or collaborated with others to solve problems. We value clear and effective communication!

Apply Through Our Website:We encourage you to apply through our website for a seamless application process. This way, you can ensure your application reaches us directly, and you’ll have access to all the information about the role and our company culture. Plus, it shows you're proactive and keen to join our team!

How to prepare for a job interview at CAD-IT Ltd

Know Your Stuff

Make sure you brush up on your mechanical and automotive engineering knowledge. Familiarise yourself with the latest trends in vehicle service and repair processes, as well as any specific technologies mentioned in the job description. This will show that you're genuinely interested and ready to contribute.

Showcase Your Hands-On Experience

Since hands-on vehicle experience is key for this role, be prepared to discuss specific examples from your past work or projects. Highlight any relevant workshop experience and how it relates to the responsibilities of a SERP Engineer. This will help demonstrate your practical skills and understanding of service operations.

Communicate Effectively

Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and confidently, especially when discussing technical concepts. You might even want to prepare a few questions to ask the interviewers about their processes, which shows your engagement and interest in the role.

Be Organised and Proactive

Demonstrate your organisational and project management skills by preparing a structured approach to your interview. Bring along any relevant documents, such as your CV and examples of your work. Also, think about how you can relate your experiences to the product development lifecycle, as this will show your understanding of the role's requirements.