At a Glance
- Tasks: Create and manage technical documentation for automotive service communications.
- Company: Join CAD-IT, a leader in software sales and consulting for industrial services.
- Benefits: Enjoy private medical insurance, a pension plan, and 25 days annual leave.
- Other info: Hybrid working model available; training provided for specific software.
- Why this job: Be part of an innovative team that values diversity and career growth.
- Qualifications: Strong automotive knowledge and excellent writing skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Automotive Service Communications Author – Based: Daventry, Northamptonshire & Gaydon, Warwickshire – Hybrid Working. Type: Full-time, permanent. Salary: TBD based on experience + company benefits.
Do you have a strong knowledge of modern vehicle systems? A high level of detail, writing, and presentation skills?
CAD-IT are seeking a Service Communications Author who will be the link between engineering and the Aftersales dealer network. Following the launch of new vehicles, technical scenarios are identified by engineering and communicated to the Service Communications team, should the dealer network require notification. You will be responsible for understanding, developing and authoring technical documentation with a particular focus on the end consumers within the dealer network.
You will join a business who deliver technical publications for a range of leading automotive, aerospace, rail, industrial, construction and agricultural manufacturing customers.
We are interested in dynamic, engaging individuals with relevant qualifications and/or experience in related software engineering, vehicle and master technician, electrical integration, mechanical, diagnostic, or technical documentation fields.
Who We’re Looking For
- Strong automotive system knowledge and hands on experience is a must. Electric and Hybrid knowledge would be an advantage.
- Highly detail orientated and able to prepare technical documentation to exacting quality standards.
- Eloquence – a high level of English language, writing, spelling and punctuation skills.
- Very good communication and professionalism to liaise with all levels of personnel.
- Organised and accustomed to managing multiple high-profile projects in parallel.
- Presentation skills – comfortable to prepare and present business cases to the senior team using Microsoft PowerPoint.
- Proactive, flexible, ability to work independently and solve problems to deliver solutions is essential.
- Technical authoring competence or experience would be advantageous.
- Experience with CAD, HTML, XML and authoring software is desirable. However, training can be provided.
Key Responsibilities
- Information gathering – following a request for technical documentation, you must gather all relevant information and demonstrate an understanding of the topic.
- Technical documentation – produce and maintain documentation in the desired format based on the communication type against quality standards.
- Digital content – utilise illustrations, physical imagery, CAD and rendered graphics throughout technical documentation to provide the highest level of information delivery.
- Validation – confirm the information authored is correct through digital sign off.
- Communication – notify key stakeholders, present in detail where required and ensure that communication both internally and externally is clear and concise.
- Engineering Changes – react in a timely manner to update technical documentation following change always ensuring correctness.
- Deliver on time – meet deadlines against KPI’s and delivery of technical documentation vs legislative standards.
Why CAD-IT?
We are a software sales and consulting company focusing primarily on industrial aftermarket, Service Lifecycle Management (SLM), Industrial IoT and Augmented Reality application in Service. We are global partners with Siemens providing Service Business Strategy consultancy and support, Industry 4.0 for Service, outsourced technical publications support and digital transformation to industries globally.
We are passionate about innovation and work collaboratively to give our very best to our staff and customers. Job satisfaction, wellbeing and career progression are top of our list for our employees. Joining our dynamic, ambitious and friendly team you'll be empowered to fulfil your potential and be part of an inclusive culture that values diversity and rewards innovation, hard work, integrity, and merit. We have an excellent Company Benefits package that focuses on employee reward and wellbeing:
Benefits
- Private Medical Insurance
- Company pension
- 25 days annual leave + bank holidays
- Enhanced maternity pay
- Companywide and team social events, plus more!
Job details
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Information Technology
- Industries: IT Services and IT Consulting
#J-18808-Ljbffr
Automotive Service Communications Author in Daventry employer: CAD-IT Ltd
CAD-IT Ltd in Gaydon is an excellent employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong focus on employee growth, the company provides comprehensive benefits including a stakeholder pension scheme and generous annual leave, ensuring a healthy work-life balance. Join a team that values your expertise and encourages you to contribute to meaningful projects for a global automotive manufacturer.
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Service Communications Author in Daventry
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at CAD-IT Ltd or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to CAD-IT Ltd.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like CAD-IT Ltd.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like CAD-IT Ltd that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Automotive Service Communications Author in Daventry
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at CAD-IT Ltd.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at CAD-IT Ltd and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at CAD-IT Ltd
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If CAD-IT Ltd uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
